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1. Dealing with the west coast BOOM

Courier companies boost services to trim delivery times

Uploaded: Wednesday, October 20, 2010

By Lisa Wichmann

Courier companies boost services to trim delivery times

The courier industry has seen its share of change over the past several years. Perhaps most significant has been the gradual evolution of couriers into fully-integrated logistics providers.

Major players such as Purolator and FedEx are building on that foundation to further enhance supply chain visibility, manage border security issues, and adjust to changing economic conditions, such as the higher Canadian dollar.

Purolator, for instance, just launched a new global supply chain service to provide direct-to-store delivery for incoming container shipments. It was created in response to a dramatic increase in imports coming through Canada's west coast.

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2. Bid automation

Getting your vendor proposals back in line.

Uploaded: Wednesday, October 20, 2010

By Lisa Wichmann

Getting your vendor proposals back in line

Many purchasers enjoy watching bids come in. It means their RFQ was reasonable, well-written, and the project is going ahead as planned. But there can also be a sense of dread. Buyers may anticipate headaches resulting from incomplete bids, missing information and erroneous data.

Even when the bids look good, purchasers brace themselves for hours of data entry into spreadsheets, complicated comparisons, and the frustration of trying to weigh non-financial factors.

But with bid automation, the process is far more accurate and efficient. That's what organizations such as Medbuy and Atlas Hydraulics are discovering. Their suppliers are starting to submit bids electronically, on pre-populated forms that don't permit missing data or undesired formats.

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3. Back to School

Nicola Raycraft says education is key for supply chain success

Uploaded: Wednesday, October 20, 2010

By Lisa Wichmann

Nicola Raycraft says education is key for supply chain success

Those who are most successful in supply chain management seem to have one thing in common-a thirst for continuous learning and development. Nicola Raycraft is no exception. With years of experience as a purchaser and logistician, Raycraft has achieved the C.P.P. (Certified Professional Purchaser) designation, taken APICS courses, and is now working towards her MBA.

But in an added twist, Raycraft is also a teacher. She's an instructor at Fanshawe College (London, Ont.) of four courses: the principles of buying, inventory and operations, transportation and logistics, and quality- courses required for the C.P.P. It's her way of giving back to a profession that so far, has allowed her to enjoy a rich and rewarding career.

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4. Nine months to a booming business

WELCOME BACK. IF YOU'RE LIKE MOST ENTREPRENEURS, YOU TOOK things a lot easier than usual this past summer.

Uploaded: Wednesday, October 20, 2010

WELCOME BACK. IF YOU'RE LIKE MOST ENTREPRENEURS, YOU TOOK things a lot easier than usual this past summer.

Perhaps your slowdown was purely self-imposed, a well-deserved respite from the day-to-day challenges of building your business and/or meeting payroll. Or maybe things got bogged down because so many of your customers, suppliers and staff were taking a break of their own-all of them at different times, of course. (Enact a law forcing everyone to take off the same two weeks in July? The lineups for the zoo would be a killer for a while, but imagine how productivity would soar for the rest of the summer!)

In either case, it's time to get in gear for another year. Indeed, Labour Day marks the beginning of the real business year, with a solid 10 months before the sun and fun of July and August force companies to take their foot off the gas once again. Account for the Christmas break and the fact that you're reading this no sooner than mid-September, and you have nine months or less to accomplish a year's worth of business- building goals. You'd better act fast!

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5. Don'ts for the downturn

Why you should resist the urge to make three common cuts in reaction to recession.

Uploaded: Wednesday, October 20, 2010

By Ian Portsmouth

Why you should resist the urge to make three common cuts in reaction to recession.

To paraphrase a not-too-former liberal leader, it's not easy to set priorities when it comes to reducing expenses. But many firms give short shrift to the downside of common cost-cutting moves, and neglect the upside of sustaining that spending. Here are three recession-fighting strategies worth reconsidering:

Don't stop Donating

Across Canada, non-profits are feeling recession's pinch as consumers slash discretionary spending. If you feel the urge to rein in your firm's charitable activities, saving money or man-hours in the process, consider the benefits of corporate giving. Increasingly, Canadians are factoring the ethics of potential suppliers into their purchasing and employment decisions. And in one recent consumer survey, 68% of respondents said they would remain loyal to a brand through the recession if it supports a good cause-even if a lower-priced brand were available. Also, involving your staff in fundraising and volunteer efforts is a low-cost way to lift their spirits, build rapport and foster teamwork-which should be on every entrepreneur's to-do list.

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6. How to structure a filing system

Drowning in paperwork? Here's what you can do.

Uploaded: Wednesday, October 20, 2010

Drowning in paperwork? Here's what you can do.

Question
"I'm drowning in paper and struggling with creating a file system that can cope with it. Subjects include clients, projects, market data, product data, R&D, financial, etc. Is there a proven file system or a resource who can point me in the right direction? My homemade efforts seem to get overwhelmed too quickly."

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7. The problem with India

The south-asian tiger represents a significant opportunity for Canadian exporters. But for how much longer?

Uploaded: Wednesday, October 20, 2010

By Kara Aaserud

The south-asian tiger represents a significant opportunity for Canadian exporters. But for how much longer?

When journalists received a press release January 10 warning of another evening of gridlock on Toronto highways, they might have been nonplussed if not for the purported cause: an airport-bound motorcade led by Ontario Premier Dalton McGuinty.

Conservative MPP Tim Hudak issued the satirical alert as part of a media campaign condemning the Liberal government's recent 12-day trade mission to India. Comprised of entrepreneurs, bureaucrats and Liberal politicians, the mission's 100-plus delegates not only talked business with their Indian counterparts, but also made numerous side trips to tourist destinations such as the Taj Mahal. Total cost to taxpayers, including a mini-mission to Pakistan: $2 million.

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8. Keep the peace to keep your business on track

No matter how stressful and unproductive, office conflict is unavoidable. As many entrepreneurs understand all-too-well, conflicts that are allowed to fester unresolved have a lasting impact on morale and can hurt the business in other ways.

Uploaded: Wednesday, October 20, 2010

No matter how stressful and unproductive, office conflict is unavoidable. As many entrepreneurs understand all-too-well, conflicts that are allowed to fester unresolved have a lasting impact on morale and can hurt the business in other ways.

While no CEO wants to play workplace referee, effective managers are those who tackle employee or client clashes head-on, acknowledge differences of opinion and still find a way to keep the peace between cubicles. In his book The Power of a Positive Attitude: Discovering the Key to Success, management consultant Roger Fritz outlines these 12 guidelines for minimizing the negative consequences of conflict.

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9. Great Ideas: Make decisions more effectively

Great decisions do not happen by chance, writes Howard Guttman, a New Jersey-based management consultant, in Great Business Teams: Cracking the Code for Standout Performance.

Uploaded: Wednesday, October 20, 2010

Great decisions do not happen by chance, writes Howard Guttman, a New Jersey-based management consultant, in Great Business Teams: Cracking the Code for Standout Performance. When faced with a business challenge or opportunity, it's important to have a strategy in place for decision-making. Guttman offers valuable advice to ensure you make choices that will drive your business forward and get you to your desired outcome faster.

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10. Patent depending

Protecting your intellectual property from would-be competitors could be the most valuable move you ever make - or maybe just the costliest. Here's how to select the safeguard that's right for you.

Uploaded: Wednesday, October 20, 2010

By Chris Atchison

Protecting your intellectual property from would-be competitors could be the most valuable move you ever make - or maybe just the costliest. Here's how to select the safeguard that's right for you.

Sharon Vinderine never guessed that being a mother of two would also make her a mother of invention. But the 36-year-old serial entrepreneur became just that in early 2005 when she was overcome by a bath- time wave of inspiration. "I have two kids 15 months apart and bathing them at the same time was a bit of a nightmare, especially without a second set of hands to hold the towel," she recalls. "So I played around and tried to come up with something that would make my life easier."

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11. Putting the green in clean

Finding sustainable, healthier formulations and supplies.

Uploaded: Wednesday, October 20, 2010

By Lisa Wichmann

Finding sustainable, healthier formulations and supplies

For years, green cleaning and facilities products have been saddled with a bad reputation. Buyers considered them too expensive and not as effective as traditional products. But today's offerings are entirely different, so it might be time to give them a second look.

According to Wood Wyant Inc., which bills itself as the largest distributor of these products in Canada, the misconceptions about the effectiveness and the cost of green cleaning are falling away. The company has noticed cleaning technology reaching new levels of performance with better chemical formulations and redesigned, highly efficient equipment, tools and processes.

"All these help reduce your environmental footprint while, at the same time, maintain a sustainable return on your investment. A safer working environment is the result and employees are protected from harsh cleaning chemicals and airborne allergens," the company reported in a recent press release. Wood Wyant held a symposium last month in Milton, Ont. called "Green Cleaning and the Benefits Beyond." Experts and stakeholders in the industry shared their views on the trends and best practices fuelling the eco facilities market.

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12. Be a Better leader

If you want to be more successful in business, then to be a better leader should be near the top of your wish list.

Uploaded: Wednesday, October 20, 2010

If you want to be more successful in business, then to be a better leader should be near the top of your wish list. Effective leadership doesn't come naturally to most people in the business context, because it requires not only the vision and charisma that good leaders apply in other fields, but also mentoring, coaching, planning and decision-making skills. It also requires the hands-on experience you can't get from a textbook or any post-graduate program. Still, here are some proven strategies that will help you put your company on course for higher revenue and greater profitability.

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13. Management Essentials

It's no secret that starting a business requires you to wear many hats-and to look good in all of them.

Uploaded: Wednesday, October 20, 2010

It's no secret that starting a business requires you to wear many hats-and to look good in all of them. But as your business grows, you must delegate some of those roles to your employees so that you can focus on vision and strategy. In other words, you have to work on the business rather than in the business.

Tearing yourself away from the day-to-day is never easy, but it's a lot easier when you apply some or all of the following management practices. They'll not only give you more of the time you crave for high-level planning, but also give your employees the context they require to operate more autonomously.

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14. The 7 best ways to build your business now: Turn a shade of green

Going green accelerates business success by avoiding risks and adding to the bottom line.

Uploaded: Wednesday, October 20, 2010

By Kim Shiffman

Going green accelerates business success by avoiding risks and adding to the bottom line.

Some attribute it to Al Gore's film, An Inconvenient Truth. Others point to the disastrous affects of Hurricane Katrina. And just about everyone knows that something's wrong with eating Thanksgiving dinner on your back deck in 30- degree heat. For whatever reason, North Americans are finally convinced of the growing urgency of addressing global climate change.

Unfortunately, when it comes to investing in sustainability strategies, most business owners are too time- crunched and cash-poor - if they even know where to start. "Busy is definitely part of the problem," says Whitby, Ont.-based Bob Willard, one of North America's most respected analysts of the value of environmental sustainability in business.

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15. Recession: How to make it through

Recession poses many threats to your business. It pays to see them coming and to safeguard against those you can't.

Uploaded: Wednesday, October 20, 2010

By Chris Atchison

Recession poses many threats to your business. It pays to see them coming and to safeguard against those you can't.

James Hutton believes he's one of the lucky ones.

His company, Kitchener, Ont.-based Hutton Forest Products Inc., is well poised to weather the current economic storm. The distributor of wood products has a strong balance sheet, runs lean with a small staff and has been growing rapidly since its 2005 launch, logging profitable sales of nearly $20 million in 2007. He expects to match that performance this year.

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16. 5 Lessons from American Idol

Love it or hate it, the teachings of the billion-dollar-a-year TV franchise should be music to every entrepreneur's ear.

Uploaded: Wednesday, October 20, 2010

By Ian Portsmouth

Love it or hate it, the teachings of the billion-dollar-a-year TV franchise should be music to every entrepreneur's ear.

1. American Idol generates sales of US$500 million or more from its many revenue-reaping spinoffs, including branded merchandise, an annual live concert tour and, of course, the recording contracts of its participants. Lesson: exploit ancillary revenue streams.

2. The American Idol concept debuted in the U.K. as "Pop Idol" before being localized for 26 other markets, including the U.S., Canada, Bulgaria and West Africa. With the exception of language, all versions are pretty much the same-they even have their own Simon Cowell. Lesson: create products with great export potential.

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