Visual Voicemail

Visual Voicemail Plus for BlackBerry®, Android and Mobile Phones

The quick and easy way to manage your Voicemail!  With Visual Voicemail Plus services for BlackBerry®, Android™ and other mobile phones, voicemail is pushed to your device so you can listen to your messages without having to dial into your voicemail service.

With Visual Voicemail Plus you can listen to and READ messages without dialing into your voicemail service. Visual Voicemail Plus is available for BlackBerry® and Android™ devices and any phone that supports picture/video (MMS) messages! 1

Users with a supported BlackBerry® or Android device can manage their voicemail messages through an application.  Other mobile phones will receive voicemail messages via picture/video (MMS) messages.

If you have a BlackBerry® or an Android device you can now 2-way synchronize your voicemail messages between your device and traditional voicemail mailbox service. (I.e., if you delete or view a message in the application, it will be deleted or marked as read in your voicemail mailbox service.)  If you have a mobile phone that supports picture/video messages, messages will be saved on your traditional voicemail inbox when they have been successfully sent to your device (so you can manage your voicemail messages in one place).

    Key Features:

    • Includes Enhanced Voicemail.  Receive up to 35, five-minute messages and save each one for up to 10 days.  Record a personalized greeting up to 3 minutes long.
    • Get your voicemail messages automatically pushed to your phone as an audio file and transcribed text.
    • No need to dial in to check voicemail messages or enter a password.
    • Listen to or read your voicemail messages in any order you want.
    • Stuck in a meeting? Read your voicemails discretely.
    • Enjoy one-click call back or response via SMS/MMS/email.
    • Keep a record of those important voicemails forever.
    • Have messages on your device synch with messages in your voicemail mailbox.

    Supported Devices (Rogers will continue to add to the below list of supported devices)

    • BlackBerry®– BlackBerry® 9800, 9700, 9360
    • Android – Sony Ericsson X10, Samsung Galaxy Q
    • Mobile phones – any smartphone or non-smartphone device that supports picture/video (MMS) messaging

    Things to remember about Visual Voicemail and Visual Voicemail Plus:

    • Visual Voicemail will not work if you turn on the Data Block on your device. You can still access your voicemail if you block data, by pressing and holding 1 on your device.
    • Visual Voicemail does use data; however, you do not require a wireless internet plan to use Visual Voicemail. There are no charges when you are using Visual Voicemail in Canada. You will incur data roaming charges when roaming outside of Canada.

Setting up Visual Voicemail Plus for BlackBerry

  1. Once you subscribe to the service you will be sent a text message with a link to where you can download the application from Rogers Mobile Internet Portal. 
  2. Click on the link and download the application.  There will be no cost for the application and you will not incur data for downloading the application
  3. When you open the application on your device, follow the prompts to set up your new password and greeting and to activate the service
  4. Once active any new voicemail messages you have or receive in your voicemail mailbox will be delivered to the application.  You can also press and hold 1 on your phone to access your messages the traditional way. 

Note: messages will 2-way synchronize between your traditional voicemail service and the application



Setting up Visual Voicemail Plus for Android

  1. Click on the link and download the application.  There will be no cost for the application, however, you will incur data for downloading the application
  2. When you open the application on your device, follow the prompts to set up your new password and greeting and to activate the service
  3. Once active any new voicemail messages you have or receive in your voicemail mailbox will be delivered to the application.  You can also press and hold 1 on your phone to access your messages the traditional way.

Note: messages will 2-way synchronize between your traditional voicemail service and the application



Setting up Visual Voicemail Plus for mobile phones that support Picture/Video (MMS) messaging

  1. Once you subscribe to the service you will be sent a text message with instructions to press and hold 1 to set up your voicemail if you do not already have an active voicemail. If your voicemail is already active there is nothing you will need to do.
  2. When you recieve a new voicemail message, the message will now be forwarded to your phone via a Picture/Video (MMS) message and the message will be marked as Saved on the traditional voicemail service. You have 10 days to open and listen to the voicemail message. Once you have opened the message it will remain on your phone until you delete it.

Visual Voicemail Plus for BlackBerry®, Android and Mobile Phones | $10.00/month

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  1. By subscribing, user accepts message being processed outside Canada. Users with supported BlackBerry and Android devices are required to download an application. There is no cost for the application. However, for users with an Android device, data will be incurred for the download of the application (data will not be incurred for BlackBerry users downloading from Rogers Mobile Internet Portal).