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What is a Small Business Specialist?

Small Business Specialists bring dedicated support for Small Businesses right into your local Rogers store. Small business owners can either call or visit select Rogers stores to have a personal, one-on-one consultation with a certified expert about their business products and services. Our certified Small Business specialists deliver:

  • Expert knowledge on the latest business solutions and offers
  • In-store demonstrations on business products and services
  • Customized advice for your business needs

For more information, please visit rogers.com/specialist.

How can I add features to my wireless or business phone plan?

To modify, add features or functionality to your wireless device, business phone, internet or TV contact our Live Agent Team on 1 866 727-2141 for assistance.

When will I receive my wireless device that I placed an order for?

If your business wireless order is placed before 4 pm - local time, we aim to ship to you to for next business day. However, please allow 3-5 days for delivery. This does not include statutory holiday or weekends.

Was my wireless device shipped?

We ship all our wireless orders via UPS and you can check the status of your shipment on their website. Visit the UPS Website

Can we return devices?

Yes. If you are not completely satisfied with your purchase, please contact our Live Agent Team on 1 866 727-2141 for further assistance.

What are the terms and conditions on my account?

All terms and conditions are available for review on page 2 of your invoice. Alternatively, you can view these online by clicking the links below:

Wireless

Rogers Small Business Terms of Service http://www.rogers.com/cms/pdf/en/SmallBus_Terms_Conditions.pdf
Enterprise Customer Terms and Conditions http://www.rogers.com/cms/pdf/en/Acceptable_Use_Policy_EN.pdf

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