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Home >Small Business >Support >FAQs >Business Internet
What are the minimum system requirements for Rogers Online Protection?

You must install Rogers Online Protection Business Edition using your Rogers Business Internet service on a computer with:

Operating System

  • Windows XP with Service Pack 2 (SP2)(32-bit only)
  • Windows Vista (32- and 64-bit)
  • Windows 7 (32- and 64-bit)

Processor: 1 GHz processor or higher

Memory: 512 MB of RAM (1 GB for Windows Vista and 7)

Display: 800x600

Other anti-virus software must be removed before installing Rogers Online Protection Business Edition.

Will this be available to Apple users?

Rogers Online Protection Business Edition is compatible with Microsoft Windows 7, Vista and XP operating systems, but not with Apple MacIntosh.

What are the advantages to upgrading to Rogers Online Protection Business Edition?

Rogers is providing a new, comprehensive online protection suite that combines anti-virus, firewall, anti-spyware, content filtering, wireless security, fraud protection, and a PC optimization tool in one convenient package.This service is designed to be easy to use while providing real-time protection from malicious threats and automatic updates for your business computers.In addition, Rogers Online Protection Business Edition is supported by Rogers so you have a trusted source to turn to.

Do I need to upgrade to the new Rogers Online Protection Business Edition? I have already registered my company with the consumer version of Rogers Online Protection.

All existing small business customers who have previously downloaded the consumer version of Rogers Online Protection can continue to receive their version of security services. These existing small business customers do have the option of upgrading to the premium feature set with the new Rogers Online Protection Business Edition.

What is included in the premium feature set of Rogers Online Protection Business Edition that is not available in the basic consumer version Rogers Online Protection?

Rogers Online Protection Business Edition will contain an all-in-one security suite of: virus protection, spyware protection, firewall security, content filtering, fraud protection, wi-fi security and a PC optimizer.

Can I install individual components of Rogers Online Protection Business Edition?

Rogers Online Protection Business Edition is an all-in-one security suite that provides an anti-virus, firewall, anti-spyware, content filtering, wireless security, fraud protection, and a PC optimization tool in one convenient package. These components cannot be installed individually.

Can I use Rogers Online Protection Business Edition on more than one computer?

Yes. There are four packages available to choose from that will satisfy your company's need for three, five, ten or twenty licenses. Every user profile created on these computers will enjoy the peace of mind and security provided by Rogers Online Protection Business Edition.

Will Rogers support any issue my business may encounter while using the Rogers Online Protection Business Edition or do we need to call a 3rd company?

Rogers Online Protection Business Edition is supported directly by Rogers. Please call us at 1-866-727-2141 to speak with a Business Care consultant for service and support.

Is the installation complicated?

Rogers has worked hard to ensure the installation experience is simple and quick, allowing you to get back to your business.

Who provides the security software in Rogers Online Protection Business Edition?

Rogers Online Protection Business Edition features customized security technology from Radialpoint. Radialpoint is a Canadian company that offers powerful, yet easy to use protection incorporating some of the world's best security technology.