"Cloud-based" means that the core technology infrastructure and global network providing the business phone and fax system functionality is located in our multiple secure data centres and delivered to your business over the web. This eliminates the need for capital investment and the hassle of installing and managing complex hardware in your office.
Your account and phone number are activated immediately and your phones will arrive in 5 to 7 business days, depending on shipping method.
There is no PBX hardware to install or technical contractors needed for an onsite setup to start using your phone system. Once you've purchased Rogers Hosted IP Voice, it's instantly activated so you can immediately receive calls and customize your auto-receptionist, answering rules and virtual extensions from your online account. When your IP phones arrive in 5-7 business days, you simply plug them in and begin making outbound calls. We also have dedicated Business Consultants available to help you set up your system and show you how easy it is to use the advanced call management features.
No additional telephone lines, PBX hardware or installation is needed. Hosted IP Voice will work with any high-speed, stable internet connection and requires a minimum of 35kbps of bandwidth per call. You will need a router that will make the internet connection available to your phones/devices.
Our philosophy is to keep it simple for business owners. We know that purchasing a phone system can be a complex and costly process. We include all the rich functionality and business features in one low monthly cost so you don't have to pay per feature per user, which results in much higher costs. Also, many of our customers appreciate that they don't have to choose only certain features or make trade-offs. With Rogers Hosted IP Voice, you get all the business phone and fax system so all the features are available when you need them.
Rogers Hosted IP Voice comes with unlimited minutes for your phone lines, main number and fax number. Unlimited minutes apply to calls anywhere in the U.S. (including Alaska and Hawaii) and Canada and are subject to Rogers Hosted IP Voice Terms of Service.
To activate international calling, please call Live AgentTM Customer Service at 1 866-727-2141. Applicable international rates apply.
The Terms of Service can be viewed online by clicking the link below:
Rogers
Hosted IP Voice Terms of Service
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The Rogers Hosted IP Voice 9-1-1 Limitations can be viewed online by clicking the link below:
Rogers Hosted IP Voice 9-1-1 Limitations
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Yes. If you want to use a cordless telephone, all you need is the Linksys SPA-2101 ATA. Connect the ATA to your router and connect your cordless phone to the ATA. This will allow the ATA to convert the digital Rogers Hosted IP Voice phone line to analog so it works with your telephones.
Yes. You can transfer (port) your existing toll-free or local phone numbers to Rogers Hosted IP Voice. Complete your purchase of Rogers Hosted IP Voice, selecting
temporary phone numbers.
After purchase, log in to your account, go to My Settings and click on Transfer an Existing Number. Please note: porting is not available
in all areas. Please ask Customer Service for more details.
The number you receive upon sign-up is your own toll free or local number. If you have paid for at least one month of service and your account is active and in good standing, you may keep your numbers. There is no charge for transferring out numbers. Your account must remain active and in good standing during the number porting process.
Yes. There is a one-time $49.99 activation fee per account.
You can purchase as many lines as you need for your business.
The Administrator has full access to make changes to the account setup and configuration. This person will receive the payment and account details upon completion of purchase and ongoing notifications anytime updates are made to the account. The Administrator will also be able to make additional purchases from the account and configure other user's extensions. Other users will only be able to set-up their own extensions.
