Rogers Business Edge™

How to set up your iPhone Voicemail:

• Tap Voicemail, tap Greeting, then tap Custom
• Tap Record when you're ready to start
• When you're finish, tap Stop. To review, tap PLAY.
• Tap Save

To check voicemail:

• Tap Phone
• Tap Voicemail to see a message list
• Tap Message to listen

Timesavers
When using voicemail and checking messages:
Standard system greeting:

• Tap Voicemail, tap Greeting, then tap Default

To put message on hold:

• Tap Pause, then tap Play to resume

Visual Voicemail allows callers to leave you a voice message when you don't answer, just like other services. On an Apple iPhone, the unique feature of Visual Voicemail is that it lets you see a list of your messages and choose which ones to listen to or delete, without having to listen to prior messages or voice instructions.

The Phone button on the Home screen shows the total number of missed calls and unheard voicemail messages you have.

Please note: Visual Voicemail uses data. If you use it outside of Canada, you will be charged data roaming rates.

TIP! For Visual Voicemail to work, your Data Block function must be turned off (note that Visual Voicemail uses data for which there is no charge, when used in Canada).

To set up Visual Voicemail:

1. Tap Voicemail and follow the prompts to create a voicemail password and record a personal greeting
2. To record your greeting:
   
   • Tap Voicemail and tap Greeting, then tap Custom
   • Tap Record and speak your greeting
   • When finished, tap Stop
   • To listen to your greeting tap Play
   • To save your greeting tap Save
   • To play a standard greeting that includes your phone number tap Voicemail, then tap Greeting, then tap Default

To check Visual Voicemail for messages:

• From the Home screen, tap the green Phone icon located on the bottom left of the screen
• Tap the Voicemail icon and select from the list of messages displayed - unheard messages have a blue dot next to them
• To listen to a new voicemail message tap Voicemail, then tap the new message
• The message downloads to Apple iPhone and plays
• Tap the Pause button to pause the message and the Play button to resume playback
• You can skip to any point in a message or listen to it again by dragging the playhead on the scrubber bar
• After a message has been played, it will be saved for 10 days from the time you listen to it

TIP! You can still access voicemail by pressing and holding the "1" key on your Apple iPhone (just like on any other wireless phone).

To set up Call Forwarding:

1. Choose Phone > Call Forwarding and turn Call Forwarding on
2. Tap Forwarding To and enter the phone number you want calls forwarded to. When Call Forwarding is on, an icon appears in the status bar the top of the screen.

Not sure how to use your iPhone or just looking for a refresher? Here's the perfect spot to find all the answers.

Learn more

To add a contact to your iPhone:

• Choose Contacts
• Tap +
• Enter the contact information

To delete a contact:

• Tap Contacts and choose a contact
• Tap Edit
• Scroll to the bottom of the contact information and tap Delete Contact

The Apple iPhone is a breakthrough device that delivers rich HTML emails, fast connection speeds, and innovative multitasking features.

To easily set up an email account for your iPhone:

• Touch Mail on the Home screen

To add an email account:

• Touch the Settings icon on the Home screen
• Select Mail, Contacts, Calenders, and select Add Account
• For different email addresses, touch the icons for these services on the Add Account screen and enter your information

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Syncing up your iPhone with your computer is simple. Here's how:

• Connect your iPhone to your computer. iTunes will open automatically
• Select your iPhone in iTunes under Devices and click the Info tab
• To sync, click Apply in the lower right-corner of the screen

More

There's an app for just about everything, download the ones that work for you. Find an app

By default, iTunes syncs your iPhone each time you connect your iPhone to your computer. However, iTunes won't automatically back-up an iPhone that isn't configured to sync with that computer. To sync your iPhone manually simply click Sync in iTunes.

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Whether it's using Wi-Fi, emailing or synching, here's where you can find the support you need. Learn more

You may have questions when you read your Rogers bill for the first time. Below are some helpful answers.

Q: Why are there partial and regular charges on my bill?
A: Partial charges appear when you activate a new account or service mid-way through a billing period. Regular charges reflect fees for each full month of service, billed in advance.

Q: When is my bill due?
A: Your bill is due by the "Required Payment Date" noted at the top of each invoice page.

Q: How can I pay my bill?
A: For greater convenience, sign up for both online billing and pre-authorized bill payments. Or, mail in a cheque, make a payment at a bank or visit a Rogers store near you.

For a more detailed overview of your Rogers bill, see the First Bill Explainer

Download our Quick Guide to Understanding your Bill — it'll help make your bill clear and easy to comprehend.

Download now

Here's some information about where and why long distance and roaming appear on your bill.

Long distance charges include:

• Calls made to numbers outside your local calling area
• Calls made or received while you're outside your local calling area

Roaming charges apply to:

• Calls made outside Canada that are no longer in the Rogers network
• Calling, text messaging, picture/video messaging and data usage (such as email, IM or mobile browsing) outside of Canada will result in roaming charges

Did you know?

• Rogers helps you stay connected in more than 210 destinations around the world
• Unlike long distance calling, there's no additional charge for using data outside your local calling area while in Canada
• If you answer a call or pick up your voicemail while in another country, you will be charged roaming rates
• You can save money while you're travelling by making sure Rogers has voice and/or data coverage in the country you're travelling to
• Be prepared for your travels by checking rates in other countries