Rogers Business Edge™

You should never miss an important business call or message. With these easy instructions for your smartphone, you don't have to.

To set up your smartphone voicemail:

• Turn your phone off and then on
• Hold down the "1" key
• Follow the prompts to set up your personal password and record your greeting

To check voicemail messages:

• Press and hold down the "1" key
• Follow the prompts to listen to your messages

Here are a few short keys and codes you can use when checking your messages:

Rewind to beginning of message
Rewinds 10 seconds
Fast-forwards to end of message
Fast-forwards 10 seconds
Goes back one message
Dials caller's phone number (available with Enhanced Voicemail)
Turns password skip on (available with Enhanced Voicemail)

How to Install the SIM Card

A SIM card (Subscriber Identity Module), is a small white microchip that contains your account information (your phone number, contacts, etc.) and gives your device access to the Rogers Wireless network.

• Most SIM cards are installed behind or beside the battery on your wireless device (when in doubt, check your device's user manual)
• Make sure your device is turned OFF before removing the back cover and battery
• Insert the SIM card into its slot - it might be easy to mistake your device's memory card slot (for songs or photos) for a SIM card slot, but you'll see they're not quite the same shape
• Replace the battery and back cover and power ON your wireless device and you'll be connected to the Rogers Wireless network

REMINDER: Charge your wireless device fully before inserting the SIM card.

• Before you make the upgrade, open your Address Book on your older device and highlight a contact
• Select OPTIONS and you'll see Copy To SIM - you may be asked if you would like to copy all (or multiple) contacts
• You may see a small icon beside a contact name to confirm the info is stored on the SIM card
• Install your SIM in your new device and go to Contacts or Address Book from the main menu
• Select OPTION and select Copy (Or Import) SIM Contacts

Windows Mobile Smartphones (i.e. HTC Touch Diamond, Sony Ericsson Xperia X1, HP iPAQ 910c, Samsung Jack)

Set Up:

• Choose Messaging from the main menu
• Select New Email Account and type your email address (Windows Mobile will automatically get your settings from the internet)
• Click Next
• Type your full name, username and password
• Select automatic Send/Receive frequency (i.e every 5 minutes, every 2 hours)
• Click Finish

Send:

• Once your email account is set up, you're ready to send a message
• Choose Messaging from the main menu
• Choose New Message (or Create Message on some phones) and select Email
• Type in the recipient's email address (to grab it from your address book, select Add Recipient)
• Type your message and click Send

Symbian Smartphones (i.e. Nokia E71, Nokia N95 8GB)

Set Up:

• Choose Set Up Email from the main menu
• Select Start Email Setup and enter your name and password
• For common email services such as Gmail and Hotmail, their setup wizard will find the rest of your email settings (less common email services may need additional information)

Send:

• Choose Messaging from the main menu
• Choose New Message (or Create Message on some phones) and select Email
• Type in the recipient's email address (to grab it from your address book, select Add Recipient)
• Type your message and click Send

Android Smartphones (i.e. HTC Dream, HTC Magic)

Set Up:

• Go to the Applications tab on your Home screen and select Mail
• Tap Other (POP3/IMAP) if you'd like to set up a Windows Live Hotmail, Yahoo! or other similar account
• Enter your email address and password, and tap Next (setup will find the rest of your settings, but if not you may need specific settings from your ISP)
• Enter your name and an account name for this email
• Click Finish Setup

Send:

• From the main screen or the Applications menu, tap the Email icon or the dedicated Gmail icon
• Press Menu and select Compose
• Enter recipient and subject, then type your messages and click Send

Your wireless phone is also set up for text messaging. Here's how to get started:

• From main screen, select Messages
• Click the Menu button and choose Compose SMS Text
• Choose name from address book or choose Use Once and enter wireless number
• Type message (up to 160 characters) and press Send

• Select Internet from your phone's main menu
• Use the Home area as your gateway to the internet - search, access news headlines, and get one-click access to popular sites
• To purchase content and apps for your phone, select the Shop link at the top of your Home page
• To securely access and manage your wireless account info 24 hours a day, select the My Account link on your home page. It's a quick and easy way to manage your account

Rogers Mobile Internet Portal Categories:

Home

• Yahoo! oneSearch
• News, Sports & More
• One-click access to Facebook, Google Yahoo!, Windows Live, etc.

Shop

• Music & ringtones
• Games & apps
• Graphics & themes
• TV/Video

My Account

• View and manage wireless services
• Friends/MY5
• Content/App recommendations

Tips

• Launching the mobile internet and visiting the Home, Shop and My Account sections are FREE on your wireless device
• It's FREE to browse for content (like ringtones, graphics, games and more in the Rogers Mobile Internet Portal) - pay only if you buy and download

Android offers superior browsing and the ultimate on-the-go Google experience with nearly a dozen seamlessly integrated apps:

Google Maps - When they're paired with our Android phone's GPS capabilities, Google Maps are a powerful way to get directions, view satellite images and find pretty much anything you need. You can view maps in standard map format, Satellite View, real-time Traffic View or 360° Street View, which shows the location as if you were actually standing there (available in select cities).

How to get directions

• From the map screen, tap Menu and select Directions
• Type a destination or press "+" to map from History or Contacts
• Your current location is your default starting point - if not, type in another address

How to find a location

• From the map screen, tap Menu and select Search
• Type in a business name or description such as "pizza" and pushpins will immediately appear on the map
• Select a pushpin for info including address, phone and directions

Google Talk - Google's IM platform lets you text, talk and share files and see which friends are currently online.

How to start a conversation

• Select the Contacts icon and choose a friend by tapping or pressing the trackball over their name
• Or select Google Talk from the APPLICATIONS tab and choose a contact by touching the screen with your finger or using the trackball

Gmail - Access your Gmail account and have your messages synched automatically. Including 8GB of free storage space

Google Search - Built right into your Home screen, it's accessible from every application

How to access a search box

• Touch screen: From the Home screen, slide your finger to the left to bring up a search window
• HTC Dream: Press Search on the slide-out keyboard
• HTC Magic: Press Search on the lower right part of the screen

Google Latitude - This free app lets you and your friends share your locations with each other using GPS and Google Maps. Find out who is nearby for a coffee or when a friend has landed at the airport. You choose who can see you and when.

You may have questions when you read your Rogers bill for the first time. Below are some helpful answers.

Q: Why are there partial and regular charges on my bill?
A: Partial charges appear when you activate a new account or service mid-way through a billing period. Regular charges reflect fees for each full month of service, billed in advance.

Q: When is my bill due?
A: Your bill is due by the "Required Payment Date" noted at the top of each invoice page.

Q: How can I pay my bill?
A: For greater convenience, sign up for both online billing and pre-authorized bill payments. Or, mail in a cheque, make a payment at a bank or visit a Rogers store near you.

For a more detailed overview of your Rogers bill, see the First Bill Explainer

Download our Quick Guide to Understanding your Bill — it'll help make your bill clear and easy to comprehend.

Download now

Here's some information about where and why long distance and roaming appear on your bill.

Long distance charges include:

• Calls made to numbers outside your local calling area
• Calls made or received while you're outside your local calling area

Roaming charges apply to:

• Calls made outside Canada that are no longer in the Rogers network
• Calling, text messaging, picture/video messaging and data usage (such as email, IM or mobile browsing) outside of Canada will result in roaming charges

Did you know?

• Rogers helps you stay connected in more than 210 destinations around the world
• Unlike long distance calling, there's no additional charge for using data outside your local calling area while in Canada
• If you answer a call or pick up your voicemail while in another country, you will be charged roaming rates
• You can save money while you're travelling by making sure Rogers has voice and/or data coverage in the country you're travelling to
• Be prepared for your travels by checking rates in other countries