We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.


We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.


If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

Text with 9-1-1 (T9-1-1) Information and Registration

Text with 9-1-1 (T9-1-1) is a service offered to Deaf, Deafened, Hard of Hearing or Speech Impaired (DHHSI) subscribers at no additional charge.

T9-1-1 allows you to communicate with an emergency service operator by using text messages after you dial 9-1-1.

December 3 is the International Day of Persons with Disabilities

The Canadian Wireless Telecommunications Association (CWTA) and its wireless carrier members, in partnership with public safety agencies across the country and the Canadian Radio-television and Telecommunications Commission (CRTC), are marking December 3 with the national availability of Text with 9-1-1 for Canada’s DHHSI community.

Where T9-1-1 is Available

T9-1-1 is now available to the vast majority of Canadians. It’s available province-wide in Nova Scotia, Prince Edward Island, New Brunswick and Saskatchewan. And it’s available in many parts of Quebec, Ontario, Manitoba, Alberta and British Colombia.

Some 9-1-1 call centres are still making upgrades to their systems, so their T9-1-1 services will be launching in the coming months. View below the list of communities with T9-1-1.

How to Register for T9-1-1

Register your active wireless number. It may take up to 48 hours for your T9-1-1 service to be active. Please note: To use T9-1-1, your wireless device must simultaneously support voice and text.

Register now
rogers/dhhsi on false false [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (http://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [] [X-dynaTrace] = [FW1;1970801308;589885639;112549524;2;589885639;112549524;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [,] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=EAE5EBB1439F63034F93700583F0CA90; TLTSID=B7048F9429AD102971E8919EDF61C1DC; TLTUID=B7048F9429AD102971E8919EDF61C1DC] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-596592699] [Via] = [1.0 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [,] [SM_TRANSACTIONID] = [0000000000000000000000001270090a-3fa7-5aacb7bf-9de2700-375f3197857a] [SM_USER] = [] dhhsi en on E5CA866D5A18667D2369D6066A591432 56256EF029AD10297FB7DE06F5CFFDC0 56256EF029AD10297FB7DE06F5CFFDC0 /web/ir/ http://about.rogers.com/our-impact-responsibility/ Connected For Success http://about.rogers.com/our-impact-responsibility/community-environmental-impact/ http://about.rogers.com/ https://www.rogers.com/web/content/Privacy-CRTC https://www.rogers.com/cms/pdf/en/crtc/Rogers-Privacy-Policy.pdf http://jobs.rogers.com/?locale=en_US /web/content/accessibility-services-wireless /web/content/support-terms /web/SITE_MAP.pg?customer_type=Residential Media Contact http://about.rogers.com/our-news/ Unsubscribe unsubscribe http://communityforums.rogers.com/t5/community/categorypage/category-id/EnglishCommunity?profile.language=en <div class="social-media"> <span>Follow</span> <ul> <li><a href="https://twitter.com/Rogers" aria-label="Follow us on Twitter"><i class="rui-icon-twitter" aria-hidden="true"></i></a></li> <li><a href="https://www.facebook.com/Rogers/" aria-label="Follow us on Facebook"><i class="rui-icon-facebook" aria-hidden="true"></i></a></li> <li><a href="https://plus.google.com/+Rogers/posts" aria-label="Follow us on Google Plus"><i class="rui-icon-gplus" aria-hidden="true"></i></a></li> <li><a href="http://redboard.rogers.com/" aria-label="Follow us on Redboard"><i class="rui-icon-redboard" aria-hidden="true"></i></a></li> </ul> <!-- Added for Qualtrics --> <div id="feedback-mobile-holder"></div> <!-- <a title="Provide feedback on this page" href="Javascript:void(0)" onclick="javascript:FSR.popFeedback()" class="btn">Feedback</a> --> </div> <div class="social-media"> <span>Suivre</span> <ul> <li><a href="https://twitter.com/RogersFR" aria-label="Suivez-nous sur Twitter"><i class="rui-icon-twitter" aria-hidden="true"></i></a></li> <li><a href="https://fr-ca.facebook.com/Rogers" aria-label="Suivez-nous sur Facebook"><i class="rui-icon-facebook" aria-hidden="true"></i></a></li> <li><a href="https://plus.google.com/111287187442049807837/posts" aria-label="Suivez-nous sur Google Plus"><i class="rui-icon-gplus" aria-hidden="true"></i></a></li> <li><a href="http://filrouge.rogers.com/" aria-label="Suivez-nous sur Redboard"><i class="rui-icon-redboard" aria-hidden="true"></i></a></li> </ul> <!-- Added for Qualtrics --> <div id="feedback-mobile-holder"></div> <!-- <a href="Javascript:void(0)" id="forseeFeedback" onclick="javascript:FSR.popFeedback()" title="Faites-nous part de vos commentaires sur cette page" class="btn">Commentaires</a> --> </div> <ul id="footer-col4" class="col-sm-3"> <li><a href="/consumer/support/contactus" aria-label="Contact us"><i class="rui-icon-call" aria-hidden="true"></i></a></li> <li><a href="/web/content/store-locator" aria-label="Find a store"><i class="rui-icon-locator" aria-hidden="true"></i></a></li> </ul> <ul id="footer-col4" class="col-sm-3"> <li><a href="/consumer/support/contactus" aria-label="Contactez-nous"><i class="rui-icon-call" aria-hidden="true"></i></a></li> <li><a href="/web/content/store-locator" aria-label="Trouver un magasin"><i class="rui-icon-locator" aria-hidden="true"></i></a></li> </ul> &copy; 1995 - 2018 Rogers Communications &copy; 1995 - 2018 Rogers Communications en fr ab bc mb nb nl ns nt nu on pe qc sk yt