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Text with 9-1-1 (T9-1-1) Information and Registration

Text with 9-1-1 (T9-1-1) is a service offered to Deaf, Deafened, Hard of Hearing or Speech Impaired (DHHSI) subscribers at no additional charge.

T9-1-1 allows you to communicate with an emergency service operator by using text messages after you dial 9-1-1.

December 3 is the International Day of Persons with Disabilities

The Canadian Wireless Telecommunications Association (CWTA) and its wireless carrier members, in partnership with public safety agencies across the country and the Canadian Radio-television and Telecommunications Commission (CRTC), are marking December 3 with the national availability of Text with 9-1-1 for Canada’s DHHSI community.

Where T9-1-1 is Available

T9-1-1 is now available to the vast majority of Canadians. It’s available province-wide in Nova Scotia, Prince Edward Island, New Brunswick and Saskatchewan. And it’s available in many parts of Quebec, Ontario, Manitoba, Alberta and British Colombia.

Some 9-1-1 call centres are still making upgrades to their systems, so their T9-1-1 services will be launching in the coming months. View below the list of communities with T9-1-1.

How to Register for T9-1-1

Register your active wireless number. It may take up to 48 hours for your T9-1-1 service to be active. Please note: To use T9-1-1, your wireless device must simultaneously support voice and text.

Register now
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