rogers/support on false false [X-AKA-NIM-FR-PATH] = [/consumer/support] [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.166.141.69] [X-dynaTrace] = [FW1;1970801308;650157930;989450268;2;650157930;989450268;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.166.141.69, 23.55.57.47] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=77BA78B9040F83D900A82C1791D3E832; TLTSID=B1F469C4BC8E10BC8D0E8E029235B935; TLTUID=B1F469C4BC8E10BC8D0E8E029235B935] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-762648863] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [54.166.141.69, 23.55.57.47] [SM_TRANSACTIONID] = [0000000000000000000000001070090a-12fe-5ba323b9-275fe700-44f76c47cbbe] [SM_USER] = [] support why-choose-rogers wireless atmid shop-wireless wireless/travel Accessories wireless/accessories wireless/mobile-internet wireless/tablets Share Everything +TM wireless/share-everything-plus Share Everything Plans wireless/share-everything Adding More Devices wireless/add-more-devices Upgrade Device wireless/upgrades FLEXtab Device Balance wireless/flextab-device-balance Network Coverage wireless/network-coverage wireless/ipad/ipadmini4 wireless/ipad/ipad-compare iPad Pro wireless/ipadpro Basic Phone Plans wireless/basic-phone-plans Tablet Plans wireless/tablet-plans Mobile Internet Plans wireless/mobile-internet-plans Smartphone Plans wireless/smartphone-plans Students wireless/students Google Pixel wireless/google-pixel Samsung wireless/samsung Galaxy A5 wireless/samsung/galaxy-a5 Galaxy S8 wireless/samsung/galaxy-s8 Galaxy S9 wireless/samsung/galaxy-s9 Galaxy Note8 wireless/samsung/galaxy-note8 Galaxy A8 wireless/samsung/galaxy-a8 wireless/samsung/galaxy-note9 LG G6 wireless/lgg6 Huawei wireless/huawei google home wireless/google-home Rogers Smart Drive wireless/smart-drive Manage Your Data wireless/manage-your-data Google Pixel 2 wireless/google-pixel2 Google Daydream View wireless/google-daydream Premium Device Protection wireless/device-protection LG G7 wireless/lgg7 wireless/rogers-sim-card wireless/iphone wireless/iphone-xs-max wireless/iphone-xr wireless/apple-watch wireless/compare-watch wireless/smart-watch-plans Pre-order the iPhone Xs https://www.rogers.com/web/totes/wireless/?icid=tl-otltnnac-ail2rcwrls-09121822#/choose-phone?manufacturer=apple bundles atmid shop-bundles exclusive-offer bundles/promotions/exclusive-offer Students bundles/students Google home gift bundles/google-home-gift bundles/offers visa-gift bundles/visa-gift Samsung Gift bundles/samsung-gift new-moving-offers bundles/new-moving-offers bundles/tablet-offer bundles/home-monitoring-offer bundles/bundle-offer bundles/unlimited-internet-offer bundles/bundle-netflix-offer bundles/internet-offer bundles/tv-upgrade-offer bundles/tv-bundle-offer bundles/netflix-offer Digital TV tv atmid shop-tv /consumer/tv#/channels tv/tmn tv/nfl-sunday-ticket tv/payperview 4K tv/4k Hardware tv/hardware breadcrumb on TV ->Free preview tv/free-previews breamcrumb on TV-> New Channels tv/new-channels Starter Package tv/starter-package Compare Packages tv/compare-packages Ignite Starter bundle tv/ignite-starter-bundle Anyplace TV tv/anyplacetv Hollywood Suite tv/hollywood-suite Ignite TV about-rogers-iptv internet atmid shop-internet Why Rogers internet/story TechXpert internet/techxpert Gaming internet/gaming Why Ignite Internet internet/mesh-whole-home-wifi-network/why-unlimited-high-speed-internet Wall-to-Wall Wi-Fi internet/mesh-whole-home-wifi-network home-phone atmid shop-homephone New Wireless Home Phone page wireless/wireless-home-phone atmid shop-wirelesshomephone home-monitoring atmid shop-homemonitoring Partners home-monitoring/partners app home-monitoring/app notify shop/notify shop/ordersummary shop/ordersummary/thankyou Checkout shop/ordersummary/checkout Moves Concierge shop/moves Moving Your Services shop/newmove residential/student-internet-plans Support support Moving Your Services support/moving-your-services First Steps support/first-steps Wireless /consumer/support/wireless/wireless-phone Network Aid wireless/network-aid Internet /consumer/support/internet Digital TV /consumer/support/tv Ignite TV /consumer/support/tv/IgniteTV Home Phone /consumer/support/homephone Home Monitoring /consumer/support/homemonitoring Billing and Accounts /consumer/support/billingaccounts Accessibility Services support/accessibility-services Hearing or Speech support/accessibility-services/hearing-speech Vision support/accessibility-services/vision Physical support/accessibility-services/physical easyloginriverpage /consumer/promotions wireless/promotions atmid promotions-wireless internet/promotions atmid promotions-internet tv/promotions atmid promotions-tv home-monitoring/promotions atmid promotions-homemonitoring home-phone/promotions atmid promotions-homephone bundles/promotions atmid promotions-bundles /business Small Business /small-business Enterprise http://enterprise.rogers.com/en/ navigation/promo-shop navigation/promo-myrogers navigation/promo-support navigation/promo-rewards navigation/promo-nhl navigation/promo-business navigation/promo-more Rogers Rogers signin-interceptor /web/totes/#/signin /web/preLogout.jsp /web/link/showCart /web/content/search /web/Rogers.portal?_nfpb=true&_pageLabel=search <li class="visible-xs"><a href="/web/content/store-locator?icid=tl-ottncon-fas-trcwrls-0711174">FIND A STORE</a></li> <li class="visible-xs"><a href="/web/content/store-locator?icid=tl-ottncon-fas-trcwrls-0711174">TROUVER UN MAGASIN</a></li> <div id="search"><a aria-label="Search Rogers.com" atm="search:global:header" href="javascript:void(0)" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search" aria-hidden="true"></i><span aria-hidden="true">SEARCH</span></a></div> <div id="search"><a aria-label="Page d'accueil de Rogers" atm="search:global:header" href="javascript:void(0)" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search" aria-hidden="true"></i><span aria-hidden="true">RECHERCHE</span></a></div> en fr ab bc mb nb nl ns nt nu on pe qc sk yt on 77BA78B9040F83D900A82C1791D3E832 B1F469C4BC8E10BC8D0E8E029235B935 B1F469C4BC8E10BC8D0E8E029235B935

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
More

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
Less

If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

What do you need help with?

Other Ways to get help

Community Forums

Join the community and discover solutions, share tips, or get advice from other members.

Visit Community Forums

Contact Us

Connect with us via Live Chat, over the phone, or in store.

Get in touch with us

Moving?

Get support from a Rogers Moves ConciergeTM – a dedicated agent who will assist you during every stage of your move.

Connect with a Moves Concierge
rogers/support on false false [X-AKA-NIM-FR-PATH] = [/consumer/support] [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.166.141.69] [X-dynaTrace] = [FW1;1970801308;650157930;989450268;2;650157930;989450268;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.166.141.69, 23.55.57.47] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=77BA78B9040F83D900A82C1791D3E832; TLTSID=B1F469C4BC8E10BC8D0E8E029235B935; TLTUID=B1F469C4BC8E10BC8D0E8E029235B935] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-762648863] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [54.166.141.69, 23.55.57.47] [SM_TRANSACTIONID] = [0000000000000000000000001070090a-12fe-5ba323b9-275fe700-44f76c47cbbe] [SM_USER] = [] support on 77BA78B9040F83D900A82C1791D3E832 B1F469C4BC8E10BC8D0E8E029235B935 B1F469C4BC8E10BC8D0E8E029235B935 /web/ir/ http://about.rogers.com/our-impact-responsibility/ Community Investment https://about.rogers.com/community/ http://about.rogers.com/ https://www.rogers.com/web/content/Privacy-CRTC https://www.rogers.com/cms/pdf/en/crtc/Rogers-Privacy-Policy.pdf http://jobs.rogers.com/?locale=en_US /web/content/accessibility-services-wireless /web/content/support-terms /web/SITE_MAP.pg?customer_type=Residential Media Contact http://about.rogers.com/our-news/ Unsubscribe unsubscribe http://communityforums.rogers.com/t5/community/categorypage/category-id/EnglishCommunity?profile.language=en <div class="social-media"> <span>Follow</span> <ul> <li><a href="https://twitter.com/Rogers" aria-label="Follow us on Twitter"><i class="rui-icon-twitter" aria-hidden="true"></i></a></li> <li><a href="https://www.facebook.com/Rogers/" aria-label="Follow us on Facebook"><i class="rui-icon-facebook" aria-hidden="true"></i></a></li> <li><a href="https://plus.google.com/+Rogers/posts" aria-label="Follow us on Google Plus"><i class="rui-icon-gplus" aria-hidden="true"></i></a></li> <li><a href="http://redboard.rogers.com/" aria-label="Follow us on Redboard"><i class="rui-icon-redboard" aria-hidden="true"></i></a></li> </ul> <!-- Added for Qualtrics --> <div id="feedback-mobile-holder"></div> <!-- <a title="Provide feedback on this page" href="Javascript:void(0)" onclick="javascript:FSR.popFeedback()" class="btn">Feedback</a> --> </div> <div class="social-media"> <span>Suivre</span> <ul> <li><a href="https://twitter.com/RogersFR" aria-label="Suivez-nous sur Twitter"><i class="rui-icon-twitter" aria-hidden="true"></i></a></li> <li><a href="https://fr-ca.facebook.com/Rogers" aria-label="Suivez-nous sur Facebook"><i class="rui-icon-facebook" aria-hidden="true"></i></a></li> <li><a href="https://plus.google.com/111287187442049807837/posts" aria-label="Suivez-nous sur Google Plus"><i class="rui-icon-gplus" aria-hidden="true"></i></a></li> <li><a href="http://filrouge.rogers.com/" aria-label="Suivez-nous sur Redboard"><i class="rui-icon-redboard" aria-hidden="true"></i></a></li> </ul> <!-- Added for Qualtrics --> <div id="feedback-mobile-holder"></div> <!-- <a href="Javascript:void(0)" id="forseeFeedback" onclick="javascript:FSR.popFeedback()" title="Faites-nous part de vos commentaires sur cette page" class="btn">Commentaires</a> --> </div> <ul id="footer-col4" class="col-sm-3"> <li><a href="https://www.rogers.com/contactus" aria-label="Contact us"><i class="rui-icon-call" aria-hidden="true"></i></a></li> <li><a href="/web/content/store-locator" aria-label="Find a store"><i class="rui-icon-locator" aria-hidden="true"></i></a></li> </ul> <ul id="footer-col4" class="col-sm-3"> <li><a href="https://www.rogers.com/contactus?setLanguage=fr" aria-label="Contactez-nous"><i class="rui-icon-call" aria-hidden="true"></i></a></li> <li><a href="/web/content/store-locator" aria-label="Trouver un magasin"><i class="rui-icon-locator" aria-hidden="true"></i></a></li> </ul> &copy; 1995 - 2018 Rogers Communications &copy; 1995 - 2018 Rogers Communications en fr ab bc mb nb nl ns nt nu on pe qc sk yt