rogers/support/contactus on false false [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.198.27.243] [X-dynaTrace] = [FW1;1970801308;-1476045122;290606950;2;-1476045122;290606950;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.198.27.243, 204.2.179.98] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=F09B3B79A3018EF19671C0CC9EDF6B99; TLTSID=1FB9185EA1B110A1E3DBF55796C3522C; TLTUID=1FB9185EA1B110A1E3DBF55796C3522C] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1829351657] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [54.198.27.243, 204.2.179.98] [SM_TRANSACTIONID] = [0000000000000000000000001d0c1f0a-3a4a-5b761112-5d5ee700-449d325f21d0] [SM_USER] = [] support/contactus why-choose-rogers wireless atmid shop-wireless wireless/travel Accessories wireless/accessories wireless/mobile-internet wireless/tablets Share Everything +TM wireless/share-everything-plus Share Everything Plans wireless/share-everything Adding More Devices wireless/add-more-devices Upgrade Device wireless/upgrades FLEXtab Device Balance wireless/flextab-device-balance Network Coverage wireless/network-coverage wireless/ipad/ipadmini4 wireless/ipad/ipad-compare iPad Pro wireless/ipadpro Basic Phone Plans wireless/basic-phone-plans Tablet Plans wireless/tablet-plans Mobile Internet Plans wireless/mobile-internet-plans Smartphone Plans wireless/smartphone-plans Students wireless/students Google Pixel wireless/google-pixel Samsung wireless/samsung Galaxy A5 wireless/samsung/galaxy-a5 Galaxy S8 wireless/samsung/galaxy-s8 Galaxy S9 wireless/samsung/galaxy-s9 Galaxy Note8 wireless/samsung/galaxy-note8 Galaxy A8 wireless/samsung/galaxy-a8 wireless/samsung/galaxy-note9 LG G6 wireless/lgg6 Huawei wireless/huawei google home wireless/google-home Rogers Smart Drive wireless/smart-drive Manage Your Data wireless/manage-your-data Google Pixel 2 wireless/google-pixel2 Google Daydream View wireless/google-daydream Premium Device Protection wireless/device-protection LG G7 wireless/lgg7 wireless/rogers-sim-card bundles atmid shop-bundles exclusive-offer bundles/promotions/exclusive-offer Students bundles/students Google home gift bundles/google-home-gift bundles/offers visa-gift bundles/visa-gift Samsung Gift bundles/samsung-gift new-moving-offers bundles/new-moving-offers bundles/tablet-offer bundles/home-monitoring-offer bundles/bundle-offer bundles/unlimited-internet-offer bundles/bundle-netflix-offer bundles/internet-offer bundles/tv-upgrade-offer bundles/tv-bundle-offer bundles/netflix-offer Digital TV tv atmid shop-tv /consumer/tv#/channels tv/tmn tv/payperview 4K tv/4k Hardware tv/hardware breadcrumb on TV ->Free preview tv/free-previews breamcrumb on TV-> New Channels tv/new-channels Starter Package tv/starter-package Compare Packages tv/compare-packages Ignite Starter bundle tv/ignite-starter-bundle Anyplace TV tv/anyplacetv Hollywood Suite tv/hollywood-suite Ignite TV about-rogers-iptv internet atmid shop-internet Why Rogers internet/story TechXpert internet/techxpert Gaming internet/gaming Why Ignite Internet internet/mesh-whole-home-wifi-network/why-unlimited-high-speed-internet Wall-to-Wall Wi-Fi internet/mesh-whole-home-wifi-network home-phone atmid shop-homephone New Wireless Home Phone page wireless/wireless-home-phone atmid shop-wirelesshomephone home-monitoring atmid shop-homemonitoring Partners home-monitoring/partners notify shop/notify shop/ordersummary shop/ordersummary/thankyou Checkout shop/ordersummary/checkout Moves Concierge shop/moves Moving Your Services shop/newmove residential/student-internet-plans Support support Moving Your Services support/moving-your-services First Steps support/first-steps Wireless /consumer/support/wireless/wireless-phone Network Aid wireless/network-aid Internet /consumer/support/internet Digital TV /consumer/support/tv Ignite TV /consumer/support/tv/IgniteTV Home Phone /consumer/support/homephone Home Monitoring /consumer/support/homemonitoring Billing and Accounts /consumer/support/billingaccounts Accessibility Services support/accessibility-services Hearing or Speech support/accessibility-services/hearing-speech Vision support/accessibility-services/vision Physical support/accessibility-services/physical easyloginriverpage /consumer/promotions wireless/promotions atmid promotions-wireless internet/promotions atmid promotions-internet tv/promotions atmid promotions-tv home-monitoring/promotions atmid promotions-homemonitoring home-phone/promotions atmid promotions-homephone bundles/promotions atmid promotions-bundles /business Small Business /small-business Enterprise http://enterprise.rogers.com/en/ navigation/promo-shop navigation/promo-myrogers navigation/promo-support navigation/promo-rewards navigation/promo-nhl navigation/promo-business navigation/promo-more Rogers Rogers signin-interceptor /web/totes/#/signin /web/preLogout.jsp /web/link/showCart /web/content/search /web/Rogers.portal?_nfpb=true&_pageLabel=search <li class="visible-xs"><a href="/web/content/store-locator?icid=tl-ottncon-fas-trcwrls-0711174">FIND A STORE</a></li> <li class="visible-xs"><a href="/web/content/store-locator?icid=tl-ottncon-fas-trcwrls-0711174">TROUVER UN MAGASIN</a></li> <div id="search"><a aria-label="Search Rogers.com" atm="search:global:header" href="javascript:void(0)" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search" aria-hidden="true"></i><span aria-hidden="true">SEARCH</span></a></div> <div id="search"><a aria-label="Page d'accueil de Rogers" atm="search:global:header" href="javascript:void(0)" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search" aria-hidden="true"></i><span aria-hidden="true">RECHERCHE</span></a></div> en fr ab bc mb nb nl ns nt nu on pe qc sk yt on F09B3B79A3018EF19671C0CC9EDF6B99 1FB9185EA1B110A1E3DBF55796C3522C 1FB9185EA1B110A1E3DBF55796C3522C

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
More

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
Less

If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

I want to contact Rogers about......

Ask us about your account balance, usage details, payment options and more

Live Chat & Social Media

Live Chat
Social Media

For Smart Home Monitoring inquires, please give us a call.

Call or Text Us

Billing & Payments:

1 877 559-5202

Mon-Sun: 7 am to Midnight EST

Outside of Canada?

Cantonese/Mandarin

1 800 787-7953

Mon-Fri: 9 am to 9 pm EST

Pay As You GoTM

1 800 575-9090

Mon-Fri: 8 am to 9 pm EST

Text

For billing inquiries, text us from your Rogers Wireless device

Text to 40019

Mon-Fri: 9am to 8:30pm EST

Device setup and configuration, troubleshooting and more

Live Chat & Social Media

Live Chat
Social Media

For Smart Home Monitoring inquires, please give us a call.

Call Us – We’re here 24/7

Add to your existing services

Live Chat & Social Media

Live Chat
Social Media

For Smart Home Monitoring inquires, please give us a call.

Call or Text Us

Add to Existing Services:

1 855 381-7834

Mon-Fri: 8 am to Midnight EST

Sat-Sun: 8 am to 11 pm EST

Outside of Canada?

Cantonese/Mandarin

1 800 787-7953

Mon-Fri: 9 am to 9 pm EST

Pay As You GoTM

1 800 575-9090

Mon-Fri: 8 am to 9 pm EST

Text

Text us from your Rogers Wireless device

Text to 40019

Mon-Fri: 9am to 8:30pm EST

Learn all there is to know about our products & services

Shop By Phone

Wireless

1 855 877-3824

Daily from 7 am to midnight EST

Internet, TV, Home Phone, or Home Monitoring

1 866 210-4059

Daily from 7 am to midnight EST

Cantonese or Mandarin

1 800 787-7953

Mon-Fri: 9 am to 9 pm EST

Pay As You GoTM

1 800 575-9090

Mon-Fri: 8 am to 9 pm EST

Shop Online

Get answers about roaming, reporting a lost device, residential services and more

Live Chat & Social Media

Live Chat
Social Media

For Smart Home Monitoring inquires, please give us a call.

Call or Text Us

Other Customer Inquiries:

1 855 381-7834

Mon-Fri: 8 am to Midnight EST

Sat-Sun: 8 am to 11 pm EST

Outside of Canada?

Cantonese/Mandarin

1 800 787-7953

Mon-Fri: 9 am to 9 pm EST

Pay As You GoTM

1 800 575-9090

Mon-Fri: 8 am to 9 pm EST

Text

Text us from your Rogers Wireless device

Text to 40019

Mon-Fri: 9am to 8:30pm EST

Select your business type

Small business Up to 29 employees
Enterprise Enterprise and Medium Business

Search Online Support

Manage Your Account Online

Need help with your other entertainment services?

rogers/support/contactus on false false [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.198.27.243] [X-dynaTrace] = [FW1;1970801308;-1476045122;290606950;2;-1476045122;290606950;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.198.27.243, 204.2.179.98] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=F09B3B79A3018EF19671C0CC9EDF6B99; TLTSID=1FB9185EA1B110A1E3DBF55796C3522C; TLTUID=1FB9185EA1B110A1E3DBF55796C3522C] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1829351657] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [54.198.27.243, 204.2.179.98] [SM_TRANSACTIONID] = [0000000000000000000000001d0c1f0a-3a4a-5b761112-5d5ee700-449d325f21d0] [SM_USER] = [] support/contactus on 94E4C6C0F3CBDA3EE29C35E469291291 45CF2390A1B010A1D37F9A8E7CF78A96 45CF2390A1B010A1D37F9A8E7CF78A96 /web/ir/ http://about.rogers.com/our-impact-responsibility/ Community Investment https://about.rogers.com/community/ http://about.rogers.com/ https://www.rogers.com/web/content/Privacy-CRTC https://www.rogers.com/cms/pdf/en/crtc/Rogers-Privacy-Policy.pdf http://jobs.rogers.com/?locale=en_US /web/content/accessibility-services-wireless /web/content/support-terms /web/SITE_MAP.pg?customer_type=Residential Media Contact http://about.rogers.com/our-news/ Unsubscribe unsubscribe http://communityforums.rogers.com/t5/community/categorypage/category-id/EnglishCommunity?profile.language=en <div class="social-media"> <span>Follow</span> <ul> <li><a href="https://twitter.com/Rogers" aria-label="Follow us on Twitter"><i class="rui-icon-twitter" aria-hidden="true"></i></a></li> <li><a href="https://www.facebook.com/Rogers/" aria-label="Follow us on Facebook"><i class="rui-icon-facebook" aria-hidden="true"></i></a></li> <li><a href="https://plus.google.com/+Rogers/posts" aria-label="Follow us on Google Plus"><i class="rui-icon-gplus" aria-hidden="true"></i></a></li> <li><a href="http://redboard.rogers.com/" aria-label="Follow us on Redboard"><i class="rui-icon-redboard" aria-hidden="true"></i></a></li> </ul> <!-- Added for Qualtrics --> <div id="feedback-mobile-holder"></div> <!-- <a title="Provide feedback on this page" href="Javascript:void(0)" onclick="javascript:FSR.popFeedback()" class="btn">Feedback</a> --> </div> <div class="social-media"> <span>Suivre</span> <ul> <li><a href="https://twitter.com/RogersFR" aria-label="Suivez-nous sur Twitter"><i class="rui-icon-twitter" aria-hidden="true"></i></a></li> <li><a href="https://fr-ca.facebook.com/Rogers" aria-label="Suivez-nous sur Facebook"><i class="rui-icon-facebook" aria-hidden="true"></i></a></li> <li><a href="https://plus.google.com/111287187442049807837/posts" aria-label="Suivez-nous sur Google Plus"><i class="rui-icon-gplus" aria-hidden="true"></i></a></li> <li><a href="http://filrouge.rogers.com/" aria-label="Suivez-nous sur Redboard"><i class="rui-icon-redboard" aria-hidden="true"></i></a></li> </ul> <!-- Added for Qualtrics --> <div id="feedback-mobile-holder"></div> <!-- <a href="Javascript:void(0)" id="forseeFeedback" onclick="javascript:FSR.popFeedback()" title="Faites-nous part de vos commentaires sur cette page" class="btn">Commentaires</a> --> </div> <ul id="footer-col4" class="col-sm-3"> <li><a href="/consumer/support/contactus" aria-label="Contact us"><i class="rui-icon-call" aria-hidden="true"></i></a></li> <li><a href="/web/content/store-locator" aria-label="Find a store"><i class="rui-icon-locator" aria-hidden="true"></i></a></li> </ul> <ul id="footer-col4" class="col-sm-3"> <li><a href="/consumer/support/contactus" aria-label="Contactez-nous"><i class="rui-icon-call" aria-hidden="true"></i></a></li> <li><a href="/web/content/store-locator" aria-label="Trouver un magasin"><i class="rui-icon-locator" aria-hidden="true"></i></a></li> </ul> &copy; 1995 - 2018 Rogers Communications &copy; 1995 - 2018 Rogers Communications en fr ab bc mb nb nl ns nt nu on pe qc sk yt