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I heard Rogers is investing in its wireless network, what does that mean for me?

At Rogers, we believe in providing our customers with a wireless network experience that empowers them to make more possible and we are continuously investing to deliver that experience.

As we invest, you will enjoy a faster, more reliable and consistent wireless experience than ever before. Tomorrow, you’ll enjoy endless possibilities as we embark on the world of 5G.

The Rogers Network is powering possibilities for the most Canadians every day*

What is 5G?

5G will be the most transformative network technology offered since wireless services were introduced in 1985 in Canada. 5G will change the way we live, work and experience the world around us.

See our Rogers 5G page to watch related videos and learn more!

Why is it important to me that Rogers is investing in its wireless network?

Our network investments are part of a multi-year national network plan to bring next generation wireless services to Canadians. Rogers is working together with Ericsson, a North American leader in network infrastructure and 5G deployment. As part of this plan, Rogers will continue to boost and densify its network across the country today, so you can enjoy a faster, more reliable and more consistent wireless experience than ever before.

Overall, these investments will ensure our customers feel confidently connected.

Can all devices benefit from your network investments or will I get a better experience with certain device types?

Your network experience may improve today in areas where upgrades have taken place. To experience better quality voice and premium data service, you’ll need a compatible 4G LTE or 5G device that’s VoLTE enabled. Visit your local Rogers store for more information.

Where can I get updates on the network and the investments you are making?

At Rogers, we believe in providing our customers with a wireless network experience that empowers them to make more possible and we are continuously investing to deliver that experience.

Learn more about the Rogers Wireless Network.

Network improvements have happened in my area but I haven’t noticed a difference – why?

Generally, reception may be affected by various factors, including network system availability and capacity, your wireless equipment, signal strength, topography and environmental conditions:

  • Terrain, building and structures, concrete and steel both indoors or underground can impact coverage.
  • The speed you’re moving can also impact reception as constant change in position can affect the quality of your signal.

Other factors may include:

  • Some network investments are laying a foundation and preparing the network for future technologies; you may have an optimal speed experience today with speeds that meet your needs for today’s smartphone use.
  • Some network investments only benefit devices with 5G or 4G LTE technology or are VoLTE capable. You can visit your local Rogers store to confirm if your device is compatible.
  • Your device may not be performing optimally; access the MyRogers app to use our Device Toolbox or visit your local Rogers store to try troubleshooting.

How much of Canada does the Rogers wireless network cover?

The Rogers network covers 97% of Canadians and extended coverage gives you the confidence to stay connected in even more places across Canada.

What is WiFi Calling?

Stay connected in places you never thought possible. Call and text wherever there’s a WiFi connection in places like basements, condos, and tall buildings.

Learn more about WiFi Calling

What is Extended Coverage (EXT)?

Stay connected in more places across Canada —at no extra charge. Just check to make sure data roaming is turned on in your device settings.

Learn more about Extended Coverage

What is VoLTE?

Voice over LTE (VoLTE) allows customers with a compatible device to place calls over our LTE network. VoLTE has better audio quality and allows you to talk while browsing at LTE speeds.

Learn more about VoLTE