Small Business /small-business Enterprise /enterprise Residential /consumer half rui-icon-person-call-v2 SALES tel:18554272329 1-855-427-2329 half rui-icon-person-call SUPPORT tel:18667272141 1-866-727-2141 full rui-icon-generic-message Live Chat 1968825640157852552 full rui-icon-generic-message Small Business Centres /small-business/small-business-centres full rui-icon-resources-services Book an Appointment /small-business/contact-us/store-locator full rui-icon-resources-services Book A free Account Check-in https://rogerscheckin.coconutcalendar.com/#service full rui-icon-info More Options /small-business/contact-us Other ways to contact us. Petites entreprises /small-business/ Grandes entreprises /enterprise/ Résidentiel /consumer half rui-icon-person-call-v2 Ventes tel:18886802459 1-888-680-2459 half rui-icon-info Soutien tel:18667272141 1-866-727-2141 full rui-icon-generic-message Clavardage en direct 4810656459021087965 full rui-icon-generic-message Centres pour petites entreprises /small-business/small-business-centres full rui-icon-resources-services Prendre un rendez-vous /small-business/contact-us/store-locator full rui-icon-resources-services Prenez rendez-vous pour profiter du Service de suivi de compte https://rogerscheckin.coconutcalendar.com/?lang=fr#service full rui-icon-info Plus d’options /small-business/contact-us Autres façons de communiquer avec nous. rogers-smb-new/products-and-solutions/wireless/handsetprotection on false false [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (http://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.81.71.187] [X-dynaTrace] = [FW1;1970801308;-1003418655;338810311;2;-1003418655;338810311;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.81.71.187, 23.15.7.198] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=D3A6113EA5B92208909F2481E04889FD; 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rogers-smb-new/products-and-solutions/wireless/handsetprotection on false false component.structured.sitenav. 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/web/Rogers.portal?_nfpb=true&_pageLabel=search <li class="visible-xs"><a href="/web/content/store-locator">FIND A STORE</a></li> <li class="visible-xs"><a href="/web/content/store-locator">TROUVER UN MAGASIN</a></li> <div class="search-section"> <i class="rui-icon-search"></i><input type="text" class="input-search" placeholder="Search"/></div> <div class="search-section"> <i class="rui-icon-search"></i><input type="text" class="input-search" placeholder="Search"/></div> en fr ab bc mb nb nl ns nt nu on pe qc sk yt on D3A6113EA5B92208909F2481E04889FD 995C998443B410433B00F22CF2A6DA82 995C998443B410433B00F22CF2A6DA82

Premium Device ProtectionTM

Get your first broken screen repaired for free with Premium Device Protection.

Missed the initial enrolment period for device protection? Until April 15 your device is still eligible!

Premium Device ProtectionTM picks up where your standard warranty leaves off and keeps you covered for the device you’re using on each line you enrol in the program.

•    Comprehensive protection: Enjoy peace of mind with protection for accidental damage, including liquid damage, loss, theft* and out-of-warranty defects.1

•    Broken screen repair: Repair your first broken screen for absolutely no extra cost as long as there’s no other damage to your device.

•    Flexibility and convenience: Replace2 your device completely or get your current one repaired. We offer walk-in, mail-in and mobile technician repair options that fit your schedule, depending on your location, on what kind of device you have and on its condition.3

•    Speedy replacement service: Get your device replaced as early as the next day. Same-day replacements are also available in certain locations for an additional fee.

 

Speak to a Small Business Specialist
2

Device Protection Plans for all devices

Our device protection plans will give you options if anything unexpected happens to your device. You can add the standalone plan to your account or choose our Value Pack to enjoy extra features and savings.

 

Premium Device Protection
$11.00/month±

Includes:

  • First broken screen repaired for absolutely no extra cost as long as there’s no other damage to your device
  • Repair and replacement options2,3 for loss, theft,* accidental damage or out-of-warranty defects
  • Processing fees (per service request) up to $100 for repairs and $200 for replacements, based on device tier4
  • Up to 2 fulfilled service requests in a 12-month period
Premium Device Protection + Value Pack
$13.00/month±

Includes all the benefits of the Device Protection Plan, plus the following:

  • Premium Voicemail-to-Text/ iPhone Visual Voicemail5
  • Unlimited U.S. & International text messaging6
  • Premium U.S. & International calling rate7


AppleCare+ (for: Apple products only)

AppleCare+ for iPhone or iPad offers coverage in addition to the complimentary support provided to customers that purchase a new iPhone or iPad. Service provided by Apple.

 

AppleCare+ monthly for iPhone and iPads
$10.00/month±

Includes:

  • Out-of-warranty/accidental damage protection
  • One-stop service and support
  • Software support
AppleCare+ For iPads
$99.00one-time fee

2-year coverage includes:

  • Out-of-warranty/accidental damage
  • One-stop service and support
  • Software support


File a Service Request

<div style="width: 100%; padding-top: 0px; float: left;"><em class="rui-icon-generic-security" style="font-size: 79px;float: left;line-height: 120px;min-width: 120px;text-align: center;margin-right: 20px;color: #da291c;"></em> <div style="overflow: hidden; padding-top: 28px;"> <p style="font-size: 26px; display: inline;">Have Rogers Premium Device Protection?</p> <p>Start your service request for any devices covered by Rogers Premium Device Protection</p> <p><a href="https://www.brightstarprotect.com/rogers" target="_blank">Service Request<br /></a></p> </div> </div>/small-business/accordion<div style="width: 100%; padding-top: 0px; float: left;"><em class="rui-icon-os-apple" style="font-size: 79px;float: left;line-height: 120px;min-width: 120px;text-align: center;margin-right: 20px;color: #da291c;"></em> <div style="overflow: hidden; padding-top: 28px;"> <p style="font-size: 26px; display: inline;">Have AppleCare+?</p> <p>Start your service request for any Apple products covered by AppleCare+.</p> <p><a href="https://support.apple.com/en-ca/iphone/repair" target="_blank">Service Request<br /></a></p> </div> </div>/small-business/accordionrogers-smb-new/products-and-solutions/wireless/handsetprotectiononfalsefalsecomponent.cta.speakToSpecialist.[SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (http://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.81.71.187] [X-dynaTrace] = [FW1;1970801308;-1003418655;338810311;2;-1003418655;338810311;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.81.71.187, 23.15.7.198] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=D3A6113EA5B92208909F2481E04889FD; TLTSID=995C998443B410433B00F22CF2A6DA82; TLTUID=995C998443B410433B00F22CF2A6DA82] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1918283329] [Via] = [1.0 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [54.81.71.187, 23.15.7.198] [SM_TRANSACTIONID] = [0000000000000000000000001070090a-27db-5ad86236-ac3f9700-25be5c711d35] [SM_USER] = [] products-and-solutions/wireless/handsetprotectiononD3A6113EA5B92208909F2481E04889FD995C998443B410433B00F22CF2A6DA82995C998443B410433B00F22CF2A6DA82

Have Rogers Premium Device Protection?

Start your service request for any devices covered by Rogers Premium Device Protection

Service Request

Have AppleCare+?

Start your service request for any Apple products covered by AppleCare+.

Service Request

 

It takes just a few minutes to send a service request, and we send out replacement devices as soon as the next day.

<strong><span style="font-size:25px">1.</span></strong> Submit a service request for your lost, stolen* or damaged device./small-business/accordion<strong><span style="font-size:25px">2.</span></strong> Select your repair or replacement options.<sup>2,3</sup>/small-business/accordion<strong><span style="font-size:25px">3.</span></strong> Pay processing fees./small-business/accordion<strong><span style="font-size:25px">4.</span></strong> Receive your repaired or replacement device./small-business/accordionrogers-smb-new/products-and-solutions/wireless/handsetprotectiononfalsefalsecomponent.cta.speakToSpecialist.[SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (http://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.81.71.187] [X-dynaTrace] = [FW1;1970801308;-1003418655;338810311;2;-1003418655;338810311;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.81.71.187, 23.15.7.198] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=D3A6113EA5B92208909F2481E04889FD; TLTSID=995C998443B410433B00F22CF2A6DA82; TLTUID=995C998443B410433B00F22CF2A6DA82] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1918283329] [Via] = [1.0 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [54.81.71.187, 23.15.7.198] [SM_TRANSACTIONID] = [0000000000000000000000001070090a-27db-5ad86236-ac3f9700-25be5c711d35] [SM_USER] = [] products-and-solutions/wireless/handsetprotectiononD3A6113EA5B92208909F2481E04889FD995C998443B410433B00F22CF2A6DA82995C998443B410433B00F22CF2A6DA82

1. Submit a service request for your lost, stolen* or damaged device.

2. Select your repair or replacement options.2,3

3. Pay processing fees.

4. Receive your repaired or replacement device.


Still have questions?

Premium Device Protection Terms & Conditions

Premium Device Protection FAQs

 

Speak to a Small Business Specialist
2
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