Reset Ignite TV Purchase PIN

Resetting your Ignite TV_TM Purchase PIN involves turning the PIN off on your Ignite Entertainment_TM Box and setting a new pin.

1. Sign into your MyRogers account.
2. Select TV to open your Ignite TV dashboard.
3. Under “Ignite TV Box Settings”, select Reset Purchase PIN.
4. A window will appear with a reminder that resetting your Purchase PIN will turn it off for all your Ignite Entertainment boxes. You will then need to set a Purchase PIN on each box individually.
5. Select Continue if you wish to proceed.
6. A message will pop up letting you know that your PIN has been turned off. It also provides next steps for creating a new Purchase PIN.
7. Select OK. Your Purchase PIN has now been removed.

Keep in mind: If you have more than one Ignite Entertainment box, you’ll need to follow the steps above to create a new Purchase PIN on each of these boxes.

If you want to set up a new Purchase PIN, follow these quick instructions. 

1. Press the Rogers button on your Ignite Voice Remote.
2. Select Settings. Want to try a voice command instead? Simply say, “Settings”.
3. Select Purchase PIN.
4. Select Purchase PIN: Off.
5. Enter a new 4-digit Purchase PIN.
6. Re-enter the new 4-digit Purchase PIN to confirm.

Keep in mind: If you have more than one Ignite Entertainment box, repeat all these steps to set a Purchase PIN for each set top box.

Ignite TV Parental Controls >