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The Rogers CAble Network Enhancement

We're enhancing our cable TV network to deliver on our commitment to provide you with quality in television viewing, programming and entertainment content. The Rogers Cable Network Enhancement initiative involves upgrading current analog channels to digital channels in order to provide a superior TV experience on our Rogers cable TV network.

To maintain your cable service, you may need to install a digital adapter. This site was designed to help assist customers who are affected by the upgrade.

Request a Digital Adapter

To determine if you are affected by this enhancement, you will first need to enter your 12-digit Rogers cable account number found on the notification letter we sent you or on your monthly bill.

Please enter your Account Number
Please enter a valid Account Number
 
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Where to find your account number on your bill:

Your account number starts with "2" and can be found in the top right corner of your Rogers Bill.

If you have additional services with Rogers (i.e., home phone and/or wireless), your 12 -digit Rogers cable account number can be found at the top of the Cable TV Services section of your Rogers bill.

Account Number Position Cable Account Reference
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What happens if I don't install a digital adapter?

If you choose not to install a digital adapter there will be some changes to your channel line-up.

See what line-up changes are happening in your area.

Toronto
Newmarket
Pine Ridge & Ajax
Scarborough & Pickering
Richmond Hill
Barrie, Borden, Orillia & Keswick
Orangeville, Caledon & Grand Valley
Ottawa
Grand River
London
St Thomas & Tillsonburg
Woodstock
Collingwood & Elmvale
Bolton
Aurora

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Frequently Asked Questions

Have questions about the Rogers Cable Network Enhancement? We have answers!

Questions and answers