CANADA
UNITED STATES
INTERNATIONAL
TRAVEL TIPS
- If you have a Pay As You Go™ Phone, find out more about roaming rates

GSM Operator
(Includes all Call Types)
Available
Rate
Volume
Increment


Service
Available
Rate
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Before you leave follow these simple steps to help you get ready for your trip.

Save BIG on voice, data and text messaging usage with our US Travel Packs and Add-ons 



- For cruise/ferries travel select Offshore in above chart for rates.



Included

Countries Included in U.S. Voice Travel Packs
1. Puerto Rico
2. US Virgin Islands
3. USA
- Select the Internet icon from your main menu to get to the Rogers Mobile Internet Portal (or text HOME to 4836 to be sent a link to the portal)
- Click the My Account link and select Browse New Services
- Select Travel Packs

(added to your voice plan)
Minutes Included
Roaming Minute Rates, ¢/min





- With 1 MB you can send/receive 514 emails (text only) from a BlackBerry® Bold™ or send/receive 341 instant messages from a regular phone.



Text Message
sent messages
Rogers regular rate

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1 Puerto Rico and the U.S. Virgin Islands are included in the U.S. Voice Travel Packs and not in the Caribbean and Latin America Voice Travel Packs
1 The monthly service fee is not pro-rated. The minimum chargeable amount in the U.S. is $0.01. Minimum usage is rounded up to 6 kB in order to have the minimum charge of $0.01 appear on the invoice. Further rounding is to the next higher multiple of 1 kB.
1 Excludes premium messages (alerts, messages related to content and promotions).
Before you leave follow these simple steps to help you get ready for your trip.





- For cruise/ferries travel select Offshore in chart for rates




Included
average regular rate




Included2
average regular rate




Included2
average regular rate




Included
average regular rate













- Data can be pooled or shared with co-workers with the same Business Account Number and the same type of International Data Roaming Add-on
- For these add-ons you are not required to purchase a Rogers roaming voice plan


- Add-on must be kept on account for a minimum of 3 months
- Customers with a BlackBerry® smartphone must have a domestic data plan to purchase an International Data Roaming Add-on
- With 1 MB you can send/receive 514 emails (text only) from a BlackBerry® Bold™



Text Message
sent messages
Rogers regular rate

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1 Puerto Rico and the U.S. Virgin Islands are included in the U.S. Voice Travel Packs and not in the Caribbean and Latin America Voice Travel Packs
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1 Excludes premium messages (alerts, messages related to content and promotions).






As soon as you leave Canada your device will automatically switch onto one of the wireless network providers in your new destination. You will also receive a welcome message from Rogers with some helpful information.
While you're in Canada, save all numbers in your device's speed dial with "+" [plus sign] "1" area code and 7-digit phone number, for example, +14165551234. By doing this, your calls in Canada will not be affected and when you travel overseas, you can simply dial from your phone's address book and your call will be completed with no additional dialing requirements. Dialing with a "+1" will not affect how you are charged for local calls.
Global networks around the world will recognize either 911 or 112 as the number to reach emergency services.
You can count on Rogers Wireless Customer Service for assistance and support if you need it. Just call us at the number below. From any country, just dial +1-514-734-7699

Press and hold 1 (as your normally would) to access voicemail. You may be asked to enter your wireless phone number before your password. Use all 10 digits of your phone number if you are asked.

In the United States, Call Display should work normally.
Call Display is not guaranteed to work while roaming internationally. Availability is dependent upon the international network on which you are roaming.

Partner networks need to be able to identify your wireless phone on their network. If you've blocked your wireless number from displaying for outgoing calls by using #31# or setting the feature in another way on your phone, you MUST cancel this feature before travelling. If you need to have your number blocked while roaming, please call us and we'll set this feature for a nominal fee. This will ensure your phone will work properly while blocking your number on outgoing calls during your travels.
While roaming, text messages are 75¢ per message sent2.
Received text messages while roaming are 15¢. Received text messages are free with subscription to a Domestic or International Text messaging plan.2

- You can use applications that use data from your Web-enabled wireless device.
- For customers who have domestic Data Plans, data roaming in the U.S., Puerto Rico or the U.S. Virgin Islands is $0.006 per KB, or approximately $6 per MB.
- If you subscribe to a Flex Rate domestic data plan, the U. S. data roaming is only $0.003 per KB, or approximately $3 per MB.
- For Data usage to work, a network in the destination area needs to support GPRS data roaming. Check coverage, rates and device compatibility to see if GPRS roaming is supported for your destination.
- Data roaming for all international destinations is $0.03 per KB.









While travelling in Canada on the Rogers network you will not incur data charges for Visual Voicemails received as these are zero-rated.







Find the frequency your device supports
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1 There is no guarantee of delivery within a specific period of time. There is also a slight risk that your message may not be delivered, as many factors may contribute to delivery options. Messages not delivered after 72 hours will be deleted. Additionally you may experience inconsistencies in message delivery if the receiving party is roaming off their home network, service providers have made changes, or the recipient has recently changed their service provider while maintaining their original phone number. These are limitations of the local and International delivery network, not specifically the Rogers network, and we regret any inconvenience this may cause.
2 Received premium text messages (alerts, messages related to content and promotions) excluded.
1 Based on email without attachments.
2 Logging in, downloading contact lists and leaving the instant messaging program running in the background result in continuing data transmission that vary in size depending on the user and may result in additional charges.
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