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WIRELESS HOME PHONE CABLE TV INTERNET BUSINESS SUPPORT

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TOP QUESTIONS AND ANSWERS
    This section provides information on connecting your audio/video equipment to your Digital Cable Box. Diagrams are available for both Standard and High-Definition Boxes. Make your selection below:

    To program all remotes (except the 5-button Rogers Remote) to control the volume on your TV:

    1. Cover the infrared portion on the front of the remote with your hand.
    2. Press and hold and the (CBL) button and the (SELECT) button until the mode buttons or LED blink twice.
    3. While covering the front of the remote, press 9 9 3. The CBL button or LED will blink twice once the process is complete.
    4. Now press the TV button. The CBL button or LED will blink twice to confirm a valid selection.
    5. Uncover the front of the remote and point it towards your TV. Check that your changes were accepted by testing the volume controls on the remote.
    6. If you see the digital box volume bar instead of your TV volume bar, your changes were not successful. Repeat these instructions from Step 1.

    To program the 5-button Rogers Remote to control the volume on your TV:

    1. Press the TV button.
    2. Press and hold SETUP until the TV button blinks twice.
    3. Enter 9 - 9 - 3. The TV button will blink twice.
    4. Press the TV button, it will blink twice.
    5. You are done. The volume functions on your TV will now be controlled by your remote.

    TIP: For the best audio control, ensure your volume is set to Fixed in the GENERAL SETTINGS: AUDIO settings. Make sure you set the volume to maximum on the digital box.

    Unfortunately, for security reasons, we cannot cancel your Rogers Cable TV service via e-mail.

    To cancel your subscription, please contact us at 1-888-ROGERS1 (1-888-764-3771). We are open seven days a week from 7:00AM to 2:00AM.

    Note: Rogers Cable requires 30 days notice prior to cancelling your service.
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