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Three reasons to consider full support for your productivity suite

Easily overcome common setup and suite-management challenges by taking advantage of expert advice

Man on laptop with headset

Purchasing a suite of productivity software – such as Microsoft 365 – is a great way to streamline your business’s operations and your team’s workflow. However, deploying and managing one yourself can be challenging, especially if you’re not technically savvy. Here are three reasons to order a productivity suite through your internet service provider instead.

1. Help with setup and configuration

As a small-business owner, you already have a lot on your plate; setting up, configuring and troubleshooting a productivity suite – and all its apps – can be very time-consuming, especially if you have a large team. You’ll need to make sure everything works correctly across your company’s devices. It’s like knocking over a stack of dominoes: if one component isn’t configured correctly, the rest may not function as they should, resulting in cascading workflow interruptions, productivity snags and plenty of headaches.

With a professionally deployed productivity suite, all that effort – and any accompanying stress – is taken out of your hands. Software experts will help you configure the productivity suite, migrate all your email from your old system to your new one and ensure everything is running exactly as it should for everyone on your team.

Bonus: opting for a productivity suite with full setup and support means you can also get helpful advice before you buy. Experts at your internet service provider can help you choose the productivity suite that meets your company’s needs best.

2. Access to tech support

What do you do if your email suddenly stops working? Or you can’t get your videoconferencing app to connect you to your clients? Or your team members are unexpectedly denied access to group folders on your cloud-based drive? Without proper support services, the IT problem-solving will be up to you.

With a professionally deployed and managed productivity suite, all the tech support you need is just a phone call or tech-support visit away, whenever you need it. No need to worry about accidentally making the problem worse, either – skilled software experts will efficiently troubleshoot and resolve your issues so that you and your employees can keep on working.

Bonus: in addition to tech support when something goes wrong, a professionally managed productivity suite also gives you access to experts who can help you and your team get the most out of the suite and its various apps. They’ll help you learn about lesser-known features and functions that can help you boost productivity; simplify processes; help you create professional-looking documents, spreadsheets and presentations; manage your team’s communication, and more.

3. Easier billing and simplified management

Purchasing a fully supported cloud-based productivity suite from your service provider – instead of buying individual apps from developers or an app store – simplifies the billing process and saves you time. You’ll get one monthly bill, which covers the cost of service and connectivity for your entire team. You’ll also be able to manage billing directly from your main account.

Bonus: purchasing and managing a productivity suite from your service provider means you can also quickly and easily make a payment, manage your bills and manage your other services (such as your internet package or wireless plan) all at the same time.

Considering adding a productivity suite for you and your employees? Contact your service provider to find out more about which options would suit your business best.