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Three mobility trends that have changed how we communicate

The majority of employees now use their mobile devices for work. Here are three mobility trends that will help you save time, lower costs, and keep mobile data secure.

The way that we do business is rapidly changing.

Just a few years ago, we were chained to our cubicles and used desk phones for most calls.

Now, 43% of employees spend at least some time working outside of the office.

We rely on mobile devices, apps, and cloud services to interact with customers and colleagues.

Mobility is particularly crucial to Millennials, who make up the largest percentage of the Canadian workforce. This generation expects to conduct business at any time and from any device. In fact, companies that fail to offer Millennials their preferred digital tools are at a disadvantage when it comes to hiring.  To stay ahead in the game, businesses must make mobility a priority.

Here are three mobility trends that have impacted how we will do business in 2018 and beyond:

1. Simplicity

Google “minimalism,” “Essentialism,” or “Lagom” and you’ll find millions of tips on how to simplify your life. Whether you want to get rid of clutter or shrink your “to do” list, you can find advice that will help you achieve your goals.

Did you know that you can also simplify your business telecommunications?

For example, an end-to-end mobility management solution can streamline your IT workload. With these solutions, a partner will manage all of your smartphones, tablets, laptops, wearables, and other devices. This will free up your IT team’s time, so they can focus on strategic business initiatives instead of time-consuming tasks.

End-to-end mobility management can also boost your security. Your partner can monitor your environment, perform upgrades, and set up your security policies.

2. Giving Employees a Greater Role in Your Security

As the number of connected devices in your enterprise grows, your security risks will also increase.

Unfortunately, many employees place convenience over security when they use their mobile devices. According to Ponemon Institute, 45% of employees don’t worry about the security of work-related data on their mobile devices. Meanwhile, many companies don’t educate employees on the risks of using their personal devices for work.

Enterprises must put strong security policies in place, as well as educate employees, to reduce to the odds of a breach. Here are some questions that will help you identify gaps in your mobile security:

  • How will you securely onboard new employees?
  • Can you create policies that will prevent breaches if a device is lost or stolen?
  • How can you stop employees from keeping work-related data on their mobile devices when they leave the company?
  • Do you have a process to educate employees on safe mobile device usage?

3. Taking Control of Your Mobile Costs

One of the biggest complaints about mobile devices is unpredictable costs.

For example, telecom administrators often face “bill shock” when they see employees’ roaming charges. A short trip out of town can result in thousands of dollars in fees.

Luckily, new plans can give you predictable monthly costs, so employees can roam without worrying about costly overage charges. Look for a flexible wireless plan that automatically charges a set fee when someone roams and doesn’t charge anything when they don’t.

Next Steps

In the coming years, the number of mobile and connected devices in your enterprise will increase exponentially.

The more devices that you add, the more complex your IT will become. Now is the time to review your mobile services to determine where you can streamline your management, cut your costs, and boost your security.