DCC test

Data Centre & Cloud Presentation

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29 Rogers for Business managed services Rogers Managed Services include around-the-clock support to deliver reliable IT services, ensuring your applications remain accessible. Advanced system performance and device monitoring helps ensure the performance of your mission-critical applications. INCLUDES: • Physical and VM server monitoring • Alerting • Backup • Patch management • Detailed reporting • Platform monitoring • Customer receives alerts • Customer conduct their own remediation • Rogers conducts initial assessments on monitored systems • Customer tickets are handled by the Rogers NOC team • Complete management by Rogers, including monitoring, reporting and remediation TIER 2 TIER TIER 1 TIER TIER 3 TIER Rogers Data Centre & Cloud services

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