Introducing Operator Connect for Microsoft Teams that enables simple and seamless calling in Teams using Rogers as your existing telecom operator. It is a framework that aims to enhance and scale integrations between Microsoft and qualified operators, building on the goal of providing a simplified customer experience with a support model that provides quality and business continuity.
Rogers for Business is the first to bring Operator Connect to business users in Canada, and is available with new purchases of SIP Trunking for Microsoft Teams.
Benefits of Operator Connect for Microsoft Teams
Operator Connect lets you experience Rogers SIP trunking services with Teams, unlocking several benefits:
- Make calls to anywhere from within Teams. Support local numbers from 3,000 exchanges across Canada
- Simplified setup and management of voice services within your Microsoft Teams tenant,including number provisioning
- Save on infrastructure costs with built-in Virtualized Session Border Controllers
- Feel confident with enterprise-grade reliability and support
Microsoft 365 Business Voice
It is a cloud-based phone system that adds secure calling from desktop, mobile, web and desk phones to Microsoft Teams, unifying all your communication and collaboration needs.
Features
Microsoft 365 Business Voice comes with a long list of calling, collaboration and administrative features to drive greater productivity.
Calling
Get all the features you expect from a phone system—and a lot more, including:
- Call park, forward, hold and transfer
- Visual voicemail and voicemail-to-email
- Shared line appearance
- Distinctive ringtones
Collaboration
Work remotely but seamlessly with Microsoft 365 integration and easy-to-use conferencing capabilities, including:
- Integrated audio conferencing for up to 250 participants with screen/document sharing
- Dial-in and toll-free conferencing options
- Click-to-call from Outlook, webpages and apps, including Word, Excel and PowerPoint
- Contact integration with Exchange
Admin
Easily set up and manage a wide range of administrative features, such as:
- Multi-level auto attendant, multilingual IVR and music on hold
- Call queue, including group, serial, round robin and other options
- Global and location-based call routing
- Performance reports, call logs, monitoring and analytics
Why get Microsoft 365 Business Voice from Rogers?
Full setup and support
We set up Business Voice for you, providing full migration, configuration and ongoing support. When delivered over Rogers SIP Trunking, you get a fully hosted and managed solution.
We’re a Microsoft Gold Partner
Rogers is the only Canadian carrier with direct signaling to the Microsoft Azure core for highly reliable delivery of Microsoft 365 and the Microsoft Phone System.
Cost-efficiency and scalability
There's no need for capital investments in hardware and you can easily scale your solution based on your needs.
