Q: How do I grant users access to Advantage Voice?

To give users access to Advantage Voice, select Set Up User Access for the relevant subscriber on the admin dashboard . You can also modify the status or details of any of the subscribers by selecting Edit or Remove .To add employees who need access to Advantage Voice but aren’t yet associated with your Rogers Business Account, call Rogers at 1-866-727-2141 .

Q: How do I set up user extensions?

Go to the Manage User Extension, Phone and Call Settings page on the admin dashboard. Search for or select the relevant user. Select View Details to set up their extension and primary profile settings

Question 1

How do I grant users access to Advantage Voice?

Accepted Answer

To give users access to Advantage Voice, select Set Up User Access for the relevant subscriber on the admin dashboard.

You can also modify the status or details of any of the subscribers by selecting Edit or Remove.To add employees who need access to Advantage Voice but aren’t yet associated with your Rogers Business Account, call Rogers at 1-866-727-2141.

Question 2

How do I set up user extensions?

Accepted Answer

Go to the Manage User Extension, Phone and Call Settings page on the admin dashboard.
Search for or select the relevant user.
Select View Details to set up their extension and primary profile settings

Question 3

How do I manage user settings?

Accepted Answer

To manage user settings as an administrator:

Select User Management
Select User Call Settings.
Select View Details of relevant user.

Administrators can set up IP phones, assign user extensions, and modify users’ usernames/email addresses. To manage user settings as a user:

Select User Management
Select My Call Settings for features like:

9-1-1 Emergency Address Management
Do Not Disturb (including scheduling)
Show My Caller ID
Dual Persona
Call Waiting
Forward My Calls (including scheduling)
Ring My Numbers

Managing User Access to Advantage Voice

User access