How to set up Call Forwarding for Advantage Voice (Unison)

Call Forwarding lets you route incoming calls from your phone to another phone number.

Advantage Voice (Unison) can direct your calls to a mobile device, an alternate number, or a voicemail, according to your availability.

To set up or change call forwarding settings, follow these steps:

If you haven't signed into your account yet:

1. Go to MyBusiness Hub sign-in page.
2. Select Sign in.
3. Enter your username and password.
   
   

Check the Remember me box, if you want the browser to remember your sign-in credentials for next time.

Once you’re signed in:

1. Select Go to Rogers Unison.
2. Select User Management.
3. Select User Call Settings.
4. Select View Details for the relevant subscriber.
5. Toggle on/off switch for Call Forward to On.
6. Enter your desired call forwarding number.
7. To set up call forwarding conditions, select which options work for you:
   1. Forward all calls 24x7
   2. Forward calls when the line is busy
   3. Forward calls when no one answers
   4. Forward calls when not reachable
8. To add a schedule to your Call Forwarding settings, select Use a schedule template or Create a new schedule
9. If you select Use a schedule template:
   1. Select desired template.
   2. Select Save.
10. If you select Create a new schedule:
    1. Select Time Zone.
    2. Select times for each day of the week.
       1. Select Closed if business is closed on a particular day.
    3. Select Save.
11. Select Save.
    
    

If you have voicemail set up on your desk or mobile extension/line, the Do Not Disturb setting can route callers directly into voicemail.