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Set up Dual Persona for Advantage Voice (Unison)

Rogers Unison web portal showing the main navigation with 'User Management' expanded to reveal access and call settings. User email, language option, and Live Chat button are visible in the header.

What is Dual Persona?

Use Dual Persona to keep your existing local line number and add it to your mobile devices. Your customers won't need to remember a new number to reach you.

You can choose new numbers from different regions to appear local to callers in any area you do business.

For example, if your company is based in Toronto, you can use Dual Persona to call customers in Vancouver using a number with the 604 area code while still maintaining your Toronto number.

Image shows Dual Persona settings with two number options to show when making a call—one for mobile, one for Dual Persona. One is selected, with Cancel and Save buttons available.

How do I change my Dual Persona settings?

To change your Dual Persona settings:

  1. Go to User Settings.
  2. Select your mobile number or your Dual Persona number
  3. Select Edit to choose which number shows up on the Caller ID.
  4. Enter your primary and secondary numbers.
  5. Select Save.

If you're not connected to the internet, you can still change your Dual Persona settings by doing the following:

  1. Dial #29 and press Send to show your Dual Persona number on Caller ID when making outgoing calls.
  2. Dial #30 and press Send to show your mobile number on Caller ID when making outgoing calls.