Reset the IBLc Phone Terminal

To reset IBLc terminal, follow these steps:

1. Press and hold the reset button, at the back of your Rogers Business Phone Terminal, with a paperclip. 
2. Release the reset button once the lights on the front of the terminal turn off. 
3. Wait for about 5 minutes for the terminal to complete the start-up sequence.  
4. Once the start-up sequence is complete, the LED on the front of the terminal will be lit and steady.  
5. If resetting your Rogers Business Phone terminal doesn't resolve your problem, call your interconnect company or Rogers Business Support Centre at 1 (866) 727-2141 to speak to a business support representative.