Optimize Internet Speed and WiFi signal
To get the best Internet speed, select an Internet package that supports all devices that are online at the same time. Most devices connect to the Internet through the Rogers WiFi modem, unless you’re connected through an Ethernet cable.
The newest Rogers WiFi modems support dual-band connectivity. This means they generate two WiFi networks at the same time—one for the 2.4 GHz band (network), which reaches farther in your office but has slower browsing speeds, and one for the 5 GHz band (network), which offers faster video streaming speeds but works better when closer to the modem.
Internet speed performance can vary based on building materials, office layout, electronic interference or congestion, and other factors.
To optimize your Internet speed and WiFi signal:
- Rule out issues with your file sources
- Try a few different selections (from websites, games, or apps) to make sure it’s not your file source that’s stalled
- Try a few different selections (from websites, games, or apps) to make sure it’s not your file source that’s stalled
- Connect your device to each of your WiFi networks
- Try connecting to the 5 GHz network first (if compatible with your device)
- Run your video, app, or download, then switch to the 2.4 GHZ network and repeat to compare performance
- Unplug your Rogers modem
- Unplug your Rogers modem and any network gear (ie. Extra WiFi routers and switches) for 10 seconds.
- Plug them back in and allow them to reboot
- The modem will re-scan the WiFi environment and optimize connectivity for the current state
- The modem will re-scan the WiFi environment and optimize connectivity for the current state
- Move around your device or your modem
- New additions or relocations of items in your modem’s surroundings such as:
- Cordless phones, audio/video monitors, or wireless speakers
- Enabled Bluetooth devices, especially in tablets and smartphones where Bluetooth and WiFi share an antenna
- Microwave ovens
- Garage door openers
- Fish tanks (water)
- Mirrors
- New additions or relocations of items in your modem’s surroundings such as:
- Give the modem some breathing room
- Give six inches of breathing room around the modem (or router if used) or slightly elevating to help improve the WiFi signal.
- Give six inches of breathing room around the modem (or router if used) or slightly elevating to help improve the WiFi signal.
- Add WiFi extenders or additional access points.
- This will help with a more complete coverage in bigger office layouts.
- This will help with a more complete coverage in bigger office layouts.
- Consider whether it may be time to upgrade your device.
- No matter how fast your modem, your Internet service, or your WiFi is, your connectivity reflects the capabilities of the device you’re using.
- If streaming is fast on your new tablet but slow on an old laptop, newer technology may be the deciding factor in your connectivity speed.