Reactivate usage for a suspended device

If a device was previously suspended due to being lost or stolen, you can reactivate it anytime through MyBusiness Hub.

To sign in to your account:

1. Go to the MyBusiness Hub sign-in page.
2. Select Sign in.
3. Enter your username and password.
   
   

Check Remember me if you want your browser to save your sign-in credentials for next time.

Once you're signed in:

1. Select the relevant Account.
2. In the Mobile Usage section, choose the relevant Subscriber.
3. Select Lost or Stolen Phone? Suspend Service.
4. Select Reactivate Your Services.
5. Restart the device to complete the reactivation.