Restart or hard reboot your Clover device

If your Clover device is running slowly, not connecting, or having printing or transaction issues, this guide will help you resolve common problems quickly. These steps apply to all Clover devices.

Restart your Clover device

A restart refreshes your apps and clears temporary software or network issues.

1. From the home screen, tap the three dots (•••) or Settings.
2. Select Restart or Reboot Device.
3. Wait for the device to turn back on and reconnect automatically.
   
   

Tip: Restart your Clover device once a day before your business opens. It helps keep applications and network connections stable.

Hard reboot your Clover Flex

If your Clover Flex isn’t responding, a hard reboot forces it to restart.

1. Hold the Power button for 30–40 seconds.
2. Release the button when the device shuts down.
3. Press the Power button again for 3–4 seconds to turn it back on.
4. Wait for the device to reboot. You’ll only see the Clover logo during this step, and it may take a few minutes.
5. When prompted, enter your passcode or tap Quick Access to continue using your device.
   
   

If the issue continues after a restart or hard reboot, contact Rogers POS Support at 1-866-727-2141.