Unable to power on your Rogers Xfinity entertainment box

If your Rogers Xfinity entertainment box isn’t turning on or responding, here’s how to get it up and running again.

Check the power connection

Make sure the power cord is firmly connected to the back of your Rogers Xfinity entertainment box and a working wall outlet or power bar.
Unplug the power cord, wait a few seconds, then plug it back in. This helps reset the connection.
Try plugging the power cord into a different outlet or power bar to rule out a problem with the original one.

Need more help?

If your box still won’t power up after trying these steps, please reach out to Rogers Business technical support team at 1-866-727-2141.