Here is a summary of the daily fee details for Roam Like Home:

• You are only charged on calendar days you use your device (make/receive a call, send a text, calling your voicemail, use data), and you will only be charged for a maximum of 20 days per monthly bill after which time you can still use Roam Like Home until the end of your bill cycle free of charge.
• The daily fee covers each calendar day of usage until 11:59 p.m. Eastern Time (ET), regardless of which time zone you are roaming in.
• The daily fee applies separately for each device that uses Roam Like Home.

Before you start: Make sure you’re manually dialing the number from your mobile phone and not using a voice assistant.

In general, use this format for dialing:

[+] [country code] [area code]

[phone number]

The + sign is used as a substitute for the Country Exit Code. Because different countries have different Exit Codes, using + ensures you will not have any issues making calls.

To dial +, press and hold down 0 until the plus symbol (+) appears. You can also refer to your device manufacturer’s user guide on how to dial using +.

Dialing a local number in the destination you’re visiting

Using the dialing format above, here’s an example of how you can make a local call. Let’s say you’re travelling in Germany and want to call a local restaurant to make reservations:

• Restaurant’s local phone number: 030 43 21 567 (example only)
• Country code for Germany: 49

Using the format, here’s what you’ll need to dial:

• [+] [49] [030] [4321567]

Dialing another international number while in the destination you’re visiting

Let’s say you’re travelling in Germany and want to call friends or family in South Africa:

• Phone number in South Africa: 030 43 21 567 (example only)
• Country code: 27

Using the dialing format above, here’s what you’ll need to dial:

• [+] [27] [21] [3456789]

Dialing back to Canada while in the destination you’re visiting

Let’s say you want to make a call back home to Canada while you’re still travelling in Germany:

• Canadian number: (416) 555-1234
• Country code: 1

Using the dialing format above, simply dial:

• [+] [1] [416] [555 1234]

Helpful tip: To find out the country code for the country you're visiting, go to HowtoCallAbroad.com.

Checking voicemail

To access your voicemail while roaming, hold down 1.

• You may be asked to enter your 10-digit wireless number before your voicemail PIN.
• You may not see the voicemail indicator light or notification in real time. Not to worry, you'll still receive all your voicemails.
• You will be charged the Roam Like Home daily fee for checking your voicemail.

Contacting Rogers

You can reach us from your wireless device from any country for free by dialing + 1 514 734-7699. To dial +, hold down 0 until the plus symbol (+) appears.

Each country has its own emergency number (typically 9-1-1 or 1-1-2). Before your trip, confirm the emergency number for the country you’ll be visiting. In most cases, you won’t need to dial a special area code before the emergency number.

There is no need to remove Roam Like Home when you return. There are no additional fees to have it on your plan. Roam Like home is a pay per use service, which means you will be charged for Roam Like Home only when you use your device in an eligible destination.

No. When you are in an eligible destination, calls and messages you make to Canadian numbers and to numbers within the destination you are visiting are included in Roam Like Home and accounted for in your mobile plan. For calls and messages to any other destination, standard long distance rates will apply.

If you go over the data or minutes included in your plan, you will be charged the domestic overage rate applicable to your Rogers postpaid mobile plan as well as the daily Roam Like Home fee. (Note: Overage rates do not apply to Rogers Infinite_TM phone plans.)

Pay-Per-Use roaming rates automatically apply if you roam in destinations not covered by Roam Like Home or if you opted out of Roam Like Home previously. You will be charged for texts, calls and data usage based on the applicable Pay-Per-Use rates in that destination.