You have 2 options:

1. You can return your phone in good working condition to a Rogers store in the final month of your 2-year Upfront Edge term; or
2. You can keep it and repay your Upfront Edge amount which will be charged to your next bill.

You can find the start- and end-dates for your Upfront Edge term in your Upfront Edge Terms and Conditions that was provided to you when you bought your device.

Your device is in good working condition when it can power up to the home screen, accept a charge, and have the ability to perform a factory reset. The screen must be functional and cannot have any dark spots, blemishes, broken glass or cracked glass.

Please make sure to remove (or turn off) all accounts and passwords saved within the device (i.e., Find My iPhone, Google, Find My Mobile, and firmware passwords).

Keep in mind, we will not be able to accept a device that does not meet these requirements or that has been reported lost or stolen. If your device is not in good working condition, you will then need to repay the Upfront Edge amount.

If you’re enrolled in Premium Device Protection_TM, you can have your phone repaired or replaced through that program (Note: loss and theft are not protected in Québec). Meanwhile, if you’re enrolled in Device Protection Lite_TM, you can have your phone repaired.

If you’re enrolled in AppleCare+, you are eligible to have your phone repaired or replaced for accidental out-of-warranty damage. Visit our Device Protection plans page for more information about each of these programs and their terms and conditions. Repaired or replacement phones from these programs will be accepted as part of the Upfront Edge program.

Otherwise, you will need to pay back the Upfront Edge amount at the end of your 2-year Upfront Edge term (or when you upgrade your phone).