How to Make a Payment

1. Sign in to MyRogers.
2. From the Overview tab, select Make a payment.
3. In the Make a payment window, select Pay with a credit card, Visa Debit or Debit Mastercard, enter the payment amount and then enter your payment information in the fields provided.  Prepaid cards are accepted.*
4. Select Review and continue. Verify the payment information is correct.
5. Once confirmed, select Pay now. Check the box if you are interested in using this credit card to sign up for automatic monthly payments. Your payment will begin processing.
6. Select Done.

We’ll send you an email and SMS confirming your payment. A record of your payment will show up in your MyRogers Payment History within one business day.

Please note Interac Online is not accepted. You can pay through online banking as an alternative.

1. Open the MyRogers app and sign in.
2. From the menu, select Payment or Billing and Payment.
3. Select Make a payment and enter your payment information. Note: If you attempt to enter credit card details for validation multiple times within 15 seconds of each other, it will be blocked.
4. Select Make a payment again to submit your payment.

1. Go to rogers.com and from the homepage, select Quick Pay.
2. Enter your Rogers phone number associated with your wireless account and select Next.
3. Enter the one-time password sent to your device and select Next.
4. Enter payment amount and payment information. 
5. Select Review and Continue.
6. Make sure the information is correct, then select Pay now. 
7. On successful payment, you’ll get a confirmation message and an email confirming your payment.

1. Open the MyRogers app and sign in.
2. Tap the menu icon and select PAYMENT.
3. Tap MAKE A PAYMENT.
4. Enter your payment information in the fields provided.
5. Tap MAKE A PAYMENT again. That’s it. You’re done!

We will send you an email and SMS confirming your payment. A record of your payment will show up in your MyRogers Payment History within 1 business day.

*Please note that we accept all Canadian prepaid cards, except:

• Prepaid Ideal Choice Mastercard
• Prepaid Vanilla Mastercard

1. Check with your bank to see if they accept payments for Rogers accounts.

2. Sign in to your online banking, and make a payment. (If you recently changed accounts or added more Rogers services, please update your payee list with your current Rogers Bank Payment ID.)

3. If this is the first time you are making an online payment to Rogers, you will need to add us as a payee. You can verify your Rogers Bank Payment ID at the top of your bill before selecting the payee name:

• • ROGERS (12 DIGIT ACCOUNT NUMBER)
  • ROGERS (11 Digit Bank Pymt ID)
  • ROGERS (6 DIGIT ACCOUNT NUMBER)
  • ROGERS PAYGO/PREPAID

4. Enter your Rogers Bank Payment ID number.

When making your payment through the bank, please allow 3–5 business days for processing. A record of your payment will show up in your MyRogers Payment History within 5 business days.

We’ll send you an email and SMS confirming your payment.

Please note Interac Online is not accepted. You can pay through online banking as an alternative.

Please check with your bank for an updated list of branch locations and hours of operation. Bring a copy of your bill to your bank to make a payment.

You can call Rogers at 1 888 764-3771 and follow the prompts to make a credit card, Visa Debit, or Debit Mastercard payment using the interactive phone system or dial *611 from your Rogers wireless device.

Make your cheque payable to your “Rogers [9 digit account number]” or “Rogers [12 digit account number]” Please write your Rogers account number on your cheque and mail to:

Rogers

PO Box 9100

Don Mills, ON

M3C 3P9

It takes five business days for us to receive and process your payment if sent by mail.

1. Sign in to MyRogers.
2. Select Billing & Payment.
3. Select Set up Automatic Payments       
4. Select the "Use bank account for automatic payments" option
5. Enter your payment information in the fields provided. It may take up to 1 full billing cycle for your first pre-authorized bill payment withdrawal. If you have a balance due on your account, you can make a one-time payment to avoid late payment fees.
6. Select Continue.
7. Accept the Terms and Conditions and click "Submit".

Your payment details will be available in your MyRogers Payment History. It may take 1 business day for your payment history to update.

If your payment is declined, we'll send you an email so you can update your payment information.

1. Open the MyRogers app and sign in.
2. Tap the menu icon and select PAYMENT.
3. Tap CHANGE PAYMENT METHOD.
4. Select Pre-Authorized Chequing, and then enter your payment information in the fields provided.
   It may take up to one full billing cycle for your first pre-authorized payments withdrawal. If you have a balance due on your account, you can make a one-time payment to avoid late payment fees.
5. Tap SAVE PAYMENT METHOD.

Your payment details will be available in your MyRogers Payment History. It may take 1 business day for your payment history to update.

If your payment is declined, we'll send you an email and SMS so you can update your payment information.

1. Sign in to your MyRogers profile.
2. Select Billing & Payment.
3. In the Payment Method section, select Set up automatic payments.
4. Select Pre-authorized Credit Card in the drop-down menu, and then enter your payment information in the fields provided. It may take up to 1 full billing cycle for your first pre-authorized bill payment withdrawal. If you have a balance due on your account, make a one-time payment to avoid late payment fees.
5. Select Continue then Update Payment Method.

Your payment details will be available in your MyRogers Payment History. It may take 1 business day for your payment history to update.

If your payment is declined, we'll send you an email so you can update your payment information. 

1. Open the MyRogers app and sign in.
2. Tap the menu icon and select PAYMENT.
3. Tap CHANGE PAYMENT METHOD.
4. Select Pre-Authorized Credit Card, and then enter your payment information in the fields provided.
   It may take up to 1 full billing cycle for your first pre-authorized payments withdrawal. If you have a balance due on your account, you can make a one-time payment to avoid late payment fees.
5. Tap SAVE PAYMENT METHOD.

Your payment details will be available in your MyRogers Payment History. It may take 1 business day for your payment history to update.

If your payment is declined, we'll send you an email and SMS so you can update your payment information.

For Rogers 12-digit account numbers:
Your pre-authorized payment withdrawal date will be on the 1^st or the 15^th of each month depending on the date that your account was set up.

For Rogers 9-digit account numbers:
Your pre-authorized payment withdrawal date may change monthly. You can verify the date by viewing your online bill through MyRogers. You will find the date under the heading My Bill at the top left-hand corner with a message “Thank you for pre-authorizing your payment. We’ll charge this amount to your credit card on or after MMM DD, YYYY.”

Have additional questions about payments? Review our Payment Support page for more information.