Engaging customers

  • Four essential features to look for in an IoT solution

    Four essential features to look for in an IoT solution

    IoT offers a number of benefits – from increased productivity to deeper customer insights. Here’s how to find the right IoT solution for your business.

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  • How IoT is shaping the future of Canadian cities

    How IoT is shaping the future of Canadian cities

    IoT can help cities improve efficiencies, reduce their environmental footprint and increase quality of living.

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  • What companies get right (and wrong) with their customer experience

    What companies get right (and wrong) with their customer experience

    Tara Hunt from Truly Social shares advice on how to deliver an amazing experience that engages customers and keeps them coming back

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  • Three ways to make your B2B customer experience stand out

    Three ways to make your B2B customer experience stand out

    Build lucrative and long-term relationships with your clients with easy, fast and friendly customer support.

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  • Three real-world ways to use AI in your business

    Three real-world ways to use AI in your business

    No longer in its infancy, AI is already helping businesses improve their customer experience and gain a competitive edge.

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  • Improve your customer experience with richer content and the right technology

    Improve your customer experience with richer content and the right technology

    Marketers are on the line to deliver better experiences with every customer interaction. Embedding dynamic content into your digital channels can help.

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  • Cloud expectations for 2017: reduce work and costs, improve customer satisfaction

    Cloud expectations for 2017: reduce work and costs, improve customer satisfaction

    Cloud growth will continue to grow for 2017, but cloud service vendors are going to be taking some tall orders from executives that are expecting a big return.

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