Ignite Express Setup

With Ignite Express Setup, we’ll activate your services and provide fast, convenient delivery of your equipment and easy setup guide. Plus, get personalized support you can depend on, 24/7!

Convenient

Get fast delivery that works on your schedule, right to your door.

Easy

Set up your services quickly with our easy setup guide, or upgrade to a Pro Install for expert in-home setup and testing.

Dependable

Take advantage of our online tools and personalized support to meet your needs, 24/7.

Getting started is easy

Here’s how Ignite Express Setup works in a few simple steps!

First, Rogers will send your self-install kit

First, you’ll receive your equipment

We’ll deliver your equipment right to your door (in as little as 1-2 business days!) and activate your services on the network to set you up for success.¹

Download the Ignite WiFi Hub app for setup help

Download the Ignite WiFi Hub app¹

Sign into the app with your MyRogers username and password for step-by-step instructions to set up your equipment.

Get personalized, ongoing support

If you need help, visit rogers.com/selfinstall for how-to videos and 24/7 Live Chat, or call us anytime.

Discover Ignite services

IGNITE TV & INTERNET

All your entertainment, all in one place

Easily search and find your favourites from different platforms with All-in-one Search, including Netflix, live TV, Amazon Prime Video, and more.⁴ Plus, get unlimited monthly usage with all Ignite Internet packages so you can enjoy smooth streaming, gaming and more on multiple devices.

View Ignite TV Bundles

INTERNET

Get a fibre-powered connection for all the speed you need

Our advanced fibre-powered network delivers the reliable high-speed internet you need for all your devices today, and is ready for the possibilities of tomorrow.

View Internet Plans

Smart Home Automate

Protection and control, right at your fingertips

Monitor your home in real-time and control your smart home devices from anywhere.

See Automate Package

Frequently Asked Questions

What happens after I submit my order?

We’ll email you an order confirmation. Upon shipment, you’ll be sent a courier tracking number and your equipment will arrive within 1-2 business days for most locations. Your equipment delivery will include an easy setup guide. The Ignite WiFi Hub app also provides step-by-step instructions to test and successfully set up your internet modem and home WiFi network.

By the time your services are set up in your home, your account and services will be automatically activated on the Rogers network and ready to use.

If you need help, visit rogers.com/selfinstall for how-to videos and 24/7 Live Chat, or call us anytime.

Visit our Self-Install FAQ page

Do I have to be home to receive my delivery?

Will anyone need to enter my home?

Usually, no. But for some orders, you’ll have been asked to choose an appointment time for equipment delivery during which a technician will also confirm that your home network connection is ready to enable successful self-install.

If any work is needed inside your home, as part of strict health and safety protocols the technician will ask your permission and a set of questions before entering. The technician will wear a protective mask or face shield while inside and will be equipped with protective gloves, hand sanitizer and disinfectant wipes. These procedures also apply if you choose our Pro Install option.

Can I request to have a technician install my services?