Ignite Express Setup

Convenient, contactless and fast equipment delivery for easy self-install and virtual assistance so you can confidently set up your service!

Convenient

Contactless, fast delivery that works on your schedule, right to your door.

Easy

Quickly set up your services with confidence with our easy-to-follow self-install kit

Dependable

Intuitive tools and personalized support to proactively meet your needs

How Ignite Express Setup works

Setting up your new Rogers services is easy. Just follow these simple steps.

First, Rogers will send your self-install kit

First, you’ll receive your equipment

We’ll send your equipment and self-install kit right to your door, without any physical contact.

Download the Ignite WiFi Hub app for setup help

Download the Ignite WiFi Hub app¹

Once downloaded, sign in with your MyRogers info and follow its instructions to set up your modem.

Get personalized, ongoing support

If you need any help setting up your services, call us for 24/7 remote video assistance or visit rogers.com/selfinstall for how-to videos and Live Chat.

Eligible products for Ignite Express Setup

IGNITE TV & INTERNET

All your entertainment, all in one place

Easily search and find your favourites from different platforms with All-in-one Search, including Netflix, live TV, Amazon Prime Video, and more.² Plus, get unlimited monthly usage with all Ignite Internet packages so you can enjoy smooth streaming, gaming and more on multiple devices.

View Ignite TV Bundles

INTERNET

Get a fibre-powered connection for all the speed you need

Our advanced fibre-powered network delivers the reliable high-speed internet you need for all your devices today, and is ready for the possibilities of tomorrow.

View Internet Plans

Smart Home Automate

Protection and control, right at your fingertips

Monitor your home in real-time and control your smart home devices from anywhere.

See Automate Package

Frequently Asked Questions

How does this work?

After you complete your order for new Internet and TV services, a Rogers technician will reach out to you to arrange a safe, contactless delivery of equipment and provide easy setup instructions. While on the premises, they will also check the exterior of your home to ensure it’s connected to the Rogers network and ready for you to set up your new service. If you need further assistance once we deliver your equipment, visit our self-install FAQ page to view our self-install guides.

Visit our Self-Install FAQ page

Why has Rogers changed how self-install works?

What do I have to do to get this service?

How can I ensure that I stay safe when a technician arrives?

All Rogers technicians have been issued safety kits that include gloves, hand sanitizer and disinfectant wipes. Your technician will leave the package at the door and call you to pick it up. You or someone over the age of majority needs to be home for the delivery, but the technician will NOT enter your home or ring your doorbell. Instead, they’ll call you and leave the package with the activated equipment at your doorstep for you to pick it up and install it.

Stay informed

As things evolve with COVID-19, get the latest updates on how we’re supporting you.

Learn more