Our Ignite WiFi Satisfaction Guarantee
We’re committing to delivering our most reliable home WiFi coverage to ensure our Rogers Ignite customers are always connected. From your first setup to ongoing proactive support, we’ll ensure you’re consistently satisfied with your WiFi!
Get our most reliable and secure WiFi experience
Powerful WiFi technology
Get our strongest, most secure WiFi for all your connected devices with the most powerful modem,1 WiFi pods if determined needed to help ensure wall-to-wall coverage, and a best-in-class WiFi app.
Ultimate service experience
Enjoy ongoing support with easy, worry-free installation, proactive WiFi health check tools and expert technical support. Plus, in-home visits within 24 hours if determined needed to ensure your WiFi is performing at its best.
Powerful WiFi in every corner
Enjoy reliable wall-to-wall WiFi coverage in your home with our latest Ignite WiFi Gateway modem featuring WiFi 6, the most powerful WiFi technology, plus WiFi pods if determined needed for superior home coverage.
Ongoing proactive support
Ensure your WiFi is always performing at its best with tools to proactively monitor your home network. Plus, our expert support team is available 24/7 through online Live Chat in the Ignite WiFi Hub app2 or you can contact us for remote video assistance. In-home technician visits are also available within 24 hours to provide additional troubleshooting and WiFi equipment if determined needed.
Best-in-class WiFi app
Ignite Internet comes with the Ignite WiFi Hub app – so you can easily optimize your home WiFi network with WiFi health check tools and more. Plus, stay protected with automatic blocking of online threats with the Advanced Security3 feature to help safeguard all your connected devices.
FAQs
Have questions about the Ignite WiFi Satisfaction Guarantee? We have answers!