Our Ignite WiFi Satisfaction Guarantee
We’re committed to delivering powerful WiFi for your home. From your first setup to ongoing proactive support, we’ll ensure you’re satisfied with your WiFi!
Ignite InternetTM is backed by our WiFi Satisfaction Guarantee
Powerful WiFi technology
Get our strongest, most secure WiFi for all your connected devices with the most powerful modems,1 WiFi pods if determined needed to help ensure wall-to-wall coverage, and a best-in-class WiFi app.
Ultimate service experience
Enjoy ongoing support with easy, worry-free installation, proactive WiFi health check tools and expert technical support. Plus, in-home visits within 24 hours if determined needed to ensure your WiFi is performing at its best.
Powerful WiFi in every corner
Our latest Ignite WiFi Gateway modems feature WiFi 6 and now WiFi 6E in growing areas for the most powerful generation of WiFi technology. WiFi pods can also be added if determined needed.
Ongoing proactive support
The Ignite HomeConnect2 app offers tools to proactively monitor your home network. Plus, our in app Live Chat support team is available 24/7. If necessary, we can help with remote video assistance or in-home troubleshooting visits in as little as 24 hours.
Best-in-class WiFi app
You can easily optimize your home network with WiFi health check tools and more in the Ignite HomeConnect app. Plus, stay protected with Advanced Security3 to block online threats 24/7 and get alerts about suspicious activity.
FAQs
Have questions about the Ignite WiFi Satisfaction Guarantee? We have answers!