A family enjoys Ignite Internet, backed by Ignite WiFi Satisfaction Guarantee

Our Ignite WiFi Satisfaction Guarantee

We’re committing to delivering our most reliable home WiFi coverage to ensure our Rogers Ignite customers are always connected. From your first setup to ongoing proactive support, we’ll ensure you’re consistently satisfied with your WiFi!

Get our most reliable and secure WiFi experience

Powerful WiFi technology

Get our strongest, most secure WiFi for all your connected devices with the most powerful modem,1 WiFi pods if determined needed to help ensure wall-to-wall coverage, and a best-in-class WiFi app.

Ultimate service experience

Enjoy ongoing support with easy, worry-free installation, proactive WiFi health check tools and expert technical support. Plus, in-home visits within 24 hours if determined needed to ensure your WiFi is performing at its best.

The Ignite WiFi Gateway modem delivers a dependable network for wall-to-wall WiFi

Powerful WiFi in every corner

Enjoy reliable wall-to-wall WiFi coverage in your home with our latest Ignite WiFi Gateway modem featuring WiFi 6, the most powerful WiFi technology, plus WiFi pods if determined needed for superior home coverage.

Ignite WiFi Hub is a streamlined app and website that lets you control your home network from anywhere

Ongoing proactive support

Ensure your WiFi is always performing at its best with tools to proactively monitor your home network. Plus, our expert support team is available 24/7 through online Live Chat in the Ignite WiFi Hub app2 or you can contact us for remote video assistance. In-home technician visits are also available within 24 hours to provide additional troubleshooting and WiFi equipment if determined needed.

Proactive Monitoring helps us stay ahead of potential issues

Best-in-class WiFi app

Woman browses Ignite Internet packages on her laptop

Explore Ignite Internet packages

Get stress-free WiFi for your life online, from video calls to gaming and everything in between.

FAQs

Have questions about the Ignite WiFi Satisfaction Guarantee? We have answers!

Chat with us about the Ignite WiFi Satisfaction Guarantee!