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Trade In Your Phone

Trade in your phone, tablet or smartwatch and get a credit towards a new device through the Rogers Trade-Up Program.

How it works


Get a quote

You can visit our online trade-in site to get a quote for trading in your device. Once you accept the quote, we’ll email you a label that you can print and use to send your device to us. You can also visit a Rogers store to get your quote.


Prepare your device

Before trading in your device, you’ll need to back up its data and remove all personal account info (e.g.: Find My iPhone). You can keep any memory cards that remain.


Trade in your device

If you’re trading in your device online, mail us your device within 30 days of accepting your online quote. You will need your Rogers account number and your mobile number to complete the trade. If you’re trading in your device in-store, simply bring the device with you.


Enjoy your trade-in credit!

If you trade in your device online, a credit for the value of your trade-in will be applied to a future bill. If you trade in your device at a Rogers store, the value of your trade-in can be used to lower your monthly financing payments for your new device, or can be applied to a future bill or as an in-store credit towards a purchase of new accessories.

Ready to trade in your phone?

Visit your local Rogers store* or log into MyRogers and go to “Repair or trade in device” to get started.

How to prepare your old phone before you trade it in

A smartphone rests on top of a laptop keyboard.

Back up your stuff

Save your photos, apps, files and contacts.

A person holding a smartphone to reset it.

Reset your phone

Do a factory reset to remove your personal data.

A smartphone with its back cover taken off to reveal its internal components.

Save your memory card

Remove any memory cards from your phone. You can keep them for yourself.

Frequently asked questions

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