rogers-smb-new/products-and-solutions/wireless/handsetprotection on false false component.structured.sitenav. [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.rogers.com/small-business/products-and-solutions/wireless/handsetprotection?icid=ba-hphpbcon-sh-j1rbwrls-0715194] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.85.214.0] [X-dynaTrace] = [FW3;1415312027;14;-2111262107;174307421;-2147483646;-1151093806;1287] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.85.214.0, 69.192.0.149] [X-dynaTrace-Application] = [1%3B1%3Bd6e5f54d637526b2] [Cookie] = [TLTSID=EF57F894F38810F3D2ECBBA21B67DE7C; TLTUID=EF57F894F38810F3D2ECBBA21B67DE7C; dtCookie==3=srv=14=sn=5E36A7FE1EDC662F4E0C3785D568440D=perc=100000=ol=0=mul=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-1024934439] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [3.85.214.0, 69.192.0.149] [X-dynaTrace-RequestState] = [agentId=0x8228b265&pathDepth=1] [SM_TRANSACTIONID] = [0000000000000000000000001270090a-2cc1-5dacdf8a-557fb700-3ddc244f1fc0] [Accept-Language] = [en-US,en;q=0.5] [SM_USER] = [] ba-hphpbcon-sh-j1rbwrls-0715194 products-and-solutions/wireless/handsetprotection # handler menu1_en Services that adapt to business needs products-and-solutions/wireless products-and-solutions/wireless/phones products-and-solutions/wireless/plans products-and-solutions/wireless/plans-and-pricing/travel products-and-solutions/wireless/network-coverage products-and-solutions/wireless/phones-devices-and-tablets products-and-solutions/mobile-internet-plans products-and-solutions/wireless/plans-and-pricing/longdistance products-and-solutions/wireless/handsetprotection Take your office phone system anywhere products-and-solutions/unison Big deals for Small Business promotions # handler menu2_en Fast, reliable, business networks products-and-solutions/business-internet products-and-solutions/business-internet/plans-and-pricing products-and-solutions/bundles products-and-solutions/business-internet/fibre products-and-solutions/mobile-internet-plans products-and-solutions/wireless/phones-devices-and-tablets Big deals for Small Business promotions # handler menu3_en 5g-network Stay connected with colleagues and clients products-and-solutions/business-phone heading Our Testing products-and-solutions/business-phone/plans-pricing products-and-solutions/bundles products-and-solutions/unison products-and-solutions/business-phone/wireless-business-phone Monitor and control your assets remotely products-and-solutions/internet-of-things Make your IT more efficient and agile products-and-solutions/data-centre-and-cloud Get the latest television products and plans /small-business/products-and-solutions/business-tv /small-business/products-and-solutions/business-tv/plans-pricing products-and-solutions/business-tv/4k products-and-solutions/business-tv/digital-tv-and-pvr products-and-solutions/business-tv/theme-packs Explore business collaboration and security tools products-and-solutions/microsoft-office-365 products-and-solutions/g-suite-by-google-cloud products-and-solutions/symantec-endpoint-protection industry/professional-services # handler menu4_en small-business-centres # handler menu5_en contact-us/store-locator handler menu_breadcrumb https://businessforum.rogers.com/ handler menu6_en home handler menu7_en mobile-plans.xml mobile-plans google pixel 4 1ba4f9a2-c644-1f21-c5b9-9edaf4020ecb match col-sm-2 /small-business/products-and-solutions/wireless/phones-for-business?icid=img-hpdsncon-sh-o1rbwrls-1015195 /cms/rogers-smb-new/page-specific/home/images/nav-images/Oct15_2019_Pixel4_DSN_EN.png exact national exact national exact national exact national exact national exact national exact national exact national exact national exact national exact national exact national exact national mobile-plans google pixel 4 010cb7c0-fb43-0474-88e2-e2b7be8ab9ff match col-sm-2 /small-business/products-and-solutions/wireless/phones-for-business?icid=img-hpdsncon-sh-o1rbwrls-1015195 /cms/rogers-smb-new/page-specific/home/images/nav-images/Oct15_2019_Pixel4_DSN_FR.png exact national exact national exact national exact national exact national exact national exact national exact national exact national exact national exact national exact national exact national internet.xml products-solutions.xml bsspageUserName /business/signin Rogers Small Business Rogers Petites Enterprises /web/link/signin /web/preLogout.jsp /web/link/showCart # /web/Rogers.portal?_nfpb=true&_pageLabel=search <li class="visible-xs"><a href="/web/content/store-locator">FIND A STORE</a></li> <li class="visible-xs"><a href="/web/content/store-locator">TROUVER UN MAGASIN</a></li> <div class="search-section"> <i class="rui-icon-search"></i><input type="text" class="input-search" placeholder="Search"/></div> <div class="search-section"> <i class="rui-icon-search"></i><input type="text" class="input-search" placeholder="Search"/></div> en fr ab bc mb nb nl ns nt nu on pe qc sk yt on EF57F894F38810F3D2ECBBA21B67DE7C =3=srv=14=sn=5E36A7FE1EDC662F4E0C3785D568440D=perc=100000=ol=0=mul=1 EF57F894F38810F3D2ECBBA21B67DE7C
A person picking up their phone with a broken screen. Premium Device Protection plans can cover broken screen repairs and more.

Device Protection

Protect your business by protecting your phone.

Rogers Device ProtectionTM picks up where your standard warranty leaves off and keeps you covered for the device you’re using on each line you enrol in the program.

•    Comprehensive protection: Enjoy peace of mind with protection for accidental damage, including liquid damage, loss, theft* and out-of-warranty defects.1

•    Flexibility and convenience: Replace2 your device completely or get your current one repaired. We offer walk-in, mail-in and mobile technician repair options that fit your schedule, depending on your location, on what kind of device you have and on its condition.3

•    Speedy replacement service: Get your device replaced as early as the next day. Same-day replacements are also available in certain locations for an additional fee.

•    First screen repair free: Choose Premium Device ProtectionTM and repair your first broken screen for absolutely no extra cost as long as there’s no other damage to your device.

 


Device Protection Plans for all devices

Our device protection plans will give you options if anything unexpected happens to your device.

 

Premium Device Protection
$13.00/month±

Includes:

  • First broken screen repaired for absolutely no extra cost as long as there’s no other damage to your device
  • Repair and replacement options2,3 for loss, theft,* accidental damage or out-of-warranty defects
  • Processing fees from $100 – $400 for replacements and $30 – $175 for repair4.
  • Up to 2 fulfilled service requests in a 12-month period
Device Protection Lite
$9.00/month±

Includes:

    •    Repair options2, as well as coverage for out-of-warranty defects3
    •    Processing fees from $30 – $1754.
    •    Up to 2 fulfilled service requests in a 12-month period

 


AppleCare+ (for: Apple products only)

AppleCare+ for iPhone or iPad offers coverage in addition to the complimentary support provided to customers that purchase a new iPhone or iPad. Service provided by Apple.

 

AppleCare+ monthly for iPhone and iPads
$10.00/month±

Includes:

  • Out-of-warranty/accidental damage protection
  • One-stop service and support
  • Software support
AppleCare+ For iPad/iPad Mini
$79.00one-time fee

2-year coverage includes:

  • Out-of-warranty/accidental damage protection
  • One-stop service and support
  • Software support
Apple Care+ for iPad Pro
149.00one-time fee

2-year coverage includes:

  • Out-of-warranty/accidental damage protection
  • One-stop service and support
  • Software support
AppleCare+ for iPhone SE
$129.00one-time fee

2-year coverage includes:  

  • Out-of-warranty/accidental damage protection
  • One-stop service and support
  • Software support

 

AppleCare+ for iPhone 6-8, Non Plus Models
$169.00one-time fee

2-year coverage includes:

  • Out-of-warranty/accidental damage protection
  • One-stop service and support
  • Software support
AppleCare+ for iPhone 6-8, Plus Models and iPhone XR
$199.00one-time fee

2-year coverage includes:

  • Out-of-warranty/accidental damage protection
  • One-stop service and support
  • Software support
AppleCare+ for iPhone X, XS, XS Max
$249.00one-time fee

2-year coverage includes:

  • Out-of-warranty/accidental damage protection
  • One-stop service and support
  • Software support


File a Service Request

<div style="width: 100%; padding-top: 0px; float: left;"><em class="rui-icon-generic-security" style="font-size: 79px;float: left;line-height: 120px;min-width: 120px;text-align: center;margin-right: 20px;color: #da291c;"></em> <div style="overflow: hidden; padding-top: 28px;"> <p style="font-size: 26px; display: inline;">Have Rogers Premium Device Protection?</p> <p>Start your service request for any devices covered by Rogers Premium Device Protection</p> <p><a href="https://www.brightstarprotect.com/rogers" target="_blank">Service Request<br /></a></p> </div> </div>/small-business/accordion<div style="width: 100%; padding-top: 0px; float: left;"><em class="rui-icon-os-apple" style="font-size: 79px;float: left;line-height: 120px;min-width: 120px;text-align: center;margin-right: 20px;color: #da291c;"></em> <div style="overflow: hidden; padding-top: 28px;"> <p style="font-size: 26px; display: inline;">Have AppleCare+?</p> <p>Start your service request for any Apple products covered by AppleCare+.</p> <p><a href="https://support.apple.com/en-ca/iphone/repair" target="_blank">Service Request<br /></a></p> </div> </div>/small-business/accordionrogers-smb-new/products-and-solutions/wireless/handsetprotectiononfalsefalsecomponent.cta.speakToSpecialist.[SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.rogers.com/small-business/products-and-solutions/wireless/handsetprotection?icid=ba-hphpbcon-sh-j1rbwrls-0715194] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.85.214.0] [X-dynaTrace] = [FW3;1415312027;14;-2111262107;174307421;-2147483646;-1151093806;1287] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.85.214.0, 69.192.0.149] [X-dynaTrace-Application] = [1%3B1%3Bd6e5f54d637526b2] [Cookie] = [TLTSID=EF57F894F38810F3D2ECBBA21B67DE7C; TLTUID=EF57F894F38810F3D2ECBBA21B67DE7C; dtCookie==3=srv=14=sn=5E36A7FE1EDC662F4E0C3785D568440D=perc=100000=ol=0=mul=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-1024934439] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [3.85.214.0, 69.192.0.149] [X-dynaTrace-RequestState] = [agentId=0x8228b265&pathDepth=1] [SM_TRANSACTIONID] = [0000000000000000000000001270090a-2cc1-5dacdf8a-557fb700-3ddc244f1fc0] [Accept-Language] = [en-US,en;q=0.5] [SM_USER] = [] ba-hphpbcon-sh-j1rbwrls-0715194products-and-solutions/wireless/handsetprotectiononEF57F894F38810F3D2ECBBA21B67DE7C=3=srv=14=sn=5E36A7FE1EDC662F4E0C3785D568440D=perc=100000=ol=0=mul=1EF57F894F38810F3D2ECBBA21B67DE7C

Have Rogers Premium Device Protection?

Start your service request for any devices covered by Rogers Premium Device Protection

Service Request

Have AppleCare+?

Start your service request for any Apple products covered by AppleCare+.

Service Request

 

It takes just a few minutes to send a service request, and we send out replacement devices as soon as the next day.

<strong><span style="font-size:25px">1.</span></strong> Submit a service request for your lost, stolen* or damaged device./small-business/accordion<strong><span style="font-size:25px">2.</span></strong> Select your repair or replacement options.<sup>2,3</sup>/small-business/accordion<strong><span style="font-size:25px">3.</span></strong> Pay processing fees./small-business/accordion<strong><span style="font-size:25px">4.</span></strong> Receive your repaired or replacement device./small-business/accordionrogers-smb-new/products-and-solutions/wireless/handsetprotectiononfalsefalsecomponent.cta.speakToSpecialist.[SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.rogers.com/small-business/products-and-solutions/wireless/handsetprotection?icid=ba-hphpbcon-sh-j1rbwrls-0715194] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.85.214.0] [X-dynaTrace] = [FW3;1415312027;14;-2111262107;174307421;-2147483646;-1151093806;1287] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.85.214.0, 69.192.0.149] [X-dynaTrace-Application] = [1%3B1%3Bd6e5f54d637526b2] [Cookie] = [TLTSID=EF57F894F38810F3D2ECBBA21B67DE7C; TLTUID=EF57F894F38810F3D2ECBBA21B67DE7C; dtCookie==3=srv=14=sn=5E36A7FE1EDC662F4E0C3785D568440D=perc=100000=ol=0=mul=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-1024934439] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [3.85.214.0, 69.192.0.149] [X-dynaTrace-RequestState] = [agentId=0x8228b265&pathDepth=1] [SM_TRANSACTIONID] = [0000000000000000000000001270090a-2cc1-5dacdf8a-557fb700-3ddc244f1fc0] [Accept-Language] = [en-US,en;q=0.5] [SM_USER] = [] ba-hphpbcon-sh-j1rbwrls-0715194products-and-solutions/wireless/handsetprotectiononEF57F894F38810F3D2ECBBA21B67DE7C=3=srv=14=sn=5E36A7FE1EDC662F4E0C3785D568440D=perc=100000=ol=0=mul=1EF57F894F38810F3D2ECBBA21B67DE7C

1. Submit a service request for your lost, stolen* or damaged device.

2. Select your repair or replacement options.2,3

3. Pay processing fees.

4. Receive your repaired or replacement device.


Still have questions?

Device Protection Terms & Conditions

Device Protection FAQs