Account holder name change request

We’ve streamlined the process to submit an update to the account holder name if you’ve legally changed your name.

How to submit your request

Prepare your documents

You’ll need to provide a digital copy of one of the following documents:

Name Change Certificate
Birth Certificate
Driver's License
Passport

Note: Please ensure that the documents are clear and legible.

Submit your request

Online form: Fill out the form below. You’ll need to include your account number to ensure that your request is processed efficiently. Once you’ve filled out the form and attached all required documents, submit your request.

Note: you can find your account number in the top left corner of your PDF bill.

If you have a Business, Corporate or Government account, you must fax or mail these documents.

Fax: 1-800-219-6473

Mail: Attn: Back Office Team, 100 Westmorland St, Moncton, NB E1C 0G1