Automatic Payments Discount - FAQ

Automatic payments allow you to pay your Rogers bill on time by setting up automatic withdrawals from your Mastercard, another credit card or even from your bank account.

There are many benefits to enrolling in automatic payments including the peace of mind of knowing that your bill will be paid automatically, on time every month and no more late payment charges! Plus, eligible wireless plans now include a $5/month Automatic Payments Discount.

How does the Automatic Payments Discount work?

When you select a plan that’s eligible for the Automatic Payments Discount and set up automatic payments, you’ll receive a monthly discount of $5 on your bill.

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I signed up for automatic payments. Why am I still not getting the discount?

The monthly discount is only available on eligible wireless plans. In order to receive this discount, you’ll need to change your plan to one that’s eligible in order to benefit from this discount.

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I am signed up on an eligible plan. Why am I still not getting the discount?

Please make sure that you’re also enrolled in automatic payments. The discount is only added when you are enrolled in automatic bill payments and on an eligible wireless plan.

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I am already signed up for Automatic payments. Will I get the discount?

The Automatic Payments Discount is only available on eligible wireless plans. If you want to take advantage of this discount, you’ll need to change your plan to one that’s eligible. If you wish to keep your current plan, you can continue to enjoy the other benefits of automatic payments which include the peace of mind of knowing that your bill is paid on time every time and no more late payment charges.

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I am on an eligible plan and did not select Automatic payments while activating the service. Will I be eligible for the discount if I set up automatic payments now?

Yes. You can still take advantage of the Automatic Payments Discount at any time if you’re on an eligible wireless plan. Simply set up automatic payments on your account and the discount will automatically be added to your account.

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Will I get the discount on all the lines on my account?

The discount will only be applied to the line which is on an eligible wireless plan. If all lines on the account are eligible, then they all will receive the discount.

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Can I get the discount by changing or activating an eligible plan on one line on my account? Or do I have to change all the lines to an eligible plan?

You’ll only get the discount on the line which is on an eligible wireless plan. If you wish to receive the discount on all your lines, then they’ll all need to be changed to an eligible wireless plan.

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What if I change the method of payment later? Will I still be eligible for the discount?

The discount is only added to your account when you are enrolled in automatic payments. If the method of payment is changed then the discount will be removed.

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