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How to Make a Payment

In this article, learn how to make a payment using the MyRogers portal or MyRogers app, or use Quick Pay without having to sign in.  If you are a Rogers Together With Shaw customer, this article also includes information on how to make a payment using MyRogers (Shaw). 

Quick tip: Your current payment due amount can be found at the top right corner of your online bill on your computer or mobile phone, or on the first page of your paper/PDF bill under the line What is the total due?  Please note that your current payment due amount is the amount owing for the latest billing cycle only.   

Payment options that are Self-serve only mean the transaction can only be completed online. 

Want to make a payment right away? Make a payment

 

Credit Card/Prepaid Credit Card/Visa Debit/Debit Mastercard - Payments with MyRogers

Make a payment using rogers.com

  1. From the Overview tab, select Make a payment. 

  1. In the Make a payment window, select Pay with a credit card, Visa Debit or Debit Mastercard, enter the payment amount and then enter your payment information in the fields provided.  Prepaid cards are accepted.* 

  1. Select Review and continue. Verify the payment information is correct. 

  1. Once confirmed, select Pay now. Check the box if you are interested in using this credit card to sign up for automatic monthly payments. Your payment will begin processing. 

  1. Select Done. 

We’ll send you an email and SMS confirming your payment. A record of your payment will show up in your MyRogers Payment History within one business day. 

Please note Interac Online is not accepted. You can pay through online banking as an alternative.

Make a payment using MyRogers app

  1. Open the MyRogers app and sign in. 

  1. From the menu, select Payment or Billing and Payment. 

  1. Select Make a payment and enter your payment information. Note: If you attempt to enter credit card details for validation multiple times within 15 seconds of each other, it will be blocked. 

  1. Select Make a payment again to submit your payment.

Make a payment using Quick Pay (no sign in needed)

  1. Go to rogers.com and from the homepage, select Quick Pay.
  2. Enter your Rogers phone number associated with your wireless account and select Next.
  3. Enter the one-time password sent to your device and select Next.
  4. Enter payment amount and payment information. 
  5. Select Review and Continue.
  6. Make sure the information is correct, then select Pay now. 
  7. On successful payment, you’ll get a confirmation message and an email confirming your payment.
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Payments via online banking

MyRogers App

  1. Open the MyRogers app and sign in.
  2. Tap the menu icon and select PAYMENT.
  3. Tap MAKE A PAYMENT.
  4. Enter your payment information in the fields provided.
  5. Tap MAKE A PAYMENT again. That’s it. You’re done!

We will send you an email and SMS confirming your payment. A record of your payment will show up in your MyRogers Payment History within 1 business day.

Note: we accept all Canadian prepaid cards, except:

  • Prepaid Ideal Choice Mastercard
  • Prepaid Vanilla Mastercard

Online Banking

  1. Check with your bank to confirm if they accept payments for Rogers accounts.
  2. Sign in to your online banking, add Rogers as a payee and enter your Bank Payment ID (BPID) from the top of your Rogers bill.
  3. Complete your payment. If you’ve recently changed accounts or added services, update your payee list with your current BPID:
    • ROGERS (12 DIGIT ACCOUNT NUMBER)
    • ROGERS (11 Digit Bank Pymt ID)
    • ROGERS (6 DIGIT ACCOUNT NUMBER)
    • ROGERS (9 DIGIT ACCOUNT NUMBER)

Allow 3–5 business days for processing. Your payment will appear in MyRogers or MyRogers (Shaw) within 5 business days. We’ll also send you an email and an SMS confirmation.

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Other Payment Options

At your Bank

Please check with your bank for an updated list of branch locations and hours of operation. Bring a copy of your bill to your bank to make a payment.

By Phone

You can call Rogers at 1-888-764-3771 and follow the prompts to make a credit card, Visa Debit, or Debit Mastercard payment using the interactive phone system or dial *611 from your Rogers wireless device.

By Cheque through Mail

Make your cheque payable to your “Rogers [9 digit account number]” or “Rogers [12 digit account number]” Please write your Rogers account number on your cheque and mail to:

Rogers

PO Box 9100

Don Mills, ON

M3C 3P9

It takes five business days for us to receive and process your payment if sent by mail.

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Pre-Authorized Debit with MyRogers

Ready to set up automatic payments?

Set Up Pre-Authorized Payment

 

Online

  1. Sign in to MyRogers.
  2. Select Billing & Payment.
  3. Select Set up Automatic Payments       
  4. Select the "Use bank account for automatic payments" option
  5. Enter your payment information in the fields provided. It may take up to 1 full billing cycle for your first pre-authorized bill payment withdrawal. If you have a balance due on your account, you can make a one-time payment to avoid late payment fees.
  6. Select Continue.
  7. Accept the Terms and Conditions and click "Submit".

Your payment details will be available in your MyRogers Payment History. It may take 1 business day for your payment history to update.

If your payment is declined, we'll send you an email so you can update your payment information.

MyRogers App

  1. Open the MyRogers app and sign in.
  2. Tap the menu icon and select PAYMENT.
  3. Tap CHANGE PAYMENT METHOD.
  4. Select Pre-Authorized Chequing, and then enter your payment information in the fields provided.
    It may take up to one full billing cycle for your first pre-authorized payments withdrawal. If you have a balance due on your account, you can make a one-time payment to avoid late payment fees.
  5. Tap SAVE PAYMENT METHOD.

Your payment details will be available in your MyRogers Payment History. It may take 1 business day for your payment history to update.

If your payment is declined, we'll send you an email and SMS so you can update your payment information.

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Pre-Authorized Credit Card with MyRogers

If you set up Automatic Payments with your Rogers Credit Card, you can maximize your value. As a Rogers customer, you get 3% cash back value when you redeem with Rogers. Set up now.

Don't have a Rogers Credit Card? Apply now to enjoy the benefits.

Ready to set up automatic payments?

Set Up Pre-Authorized Payment

 

 

If your payment is declined, we'll send you an email so you can update your payment information.

Online

  1. Sign in to your MyRogers profile.
  2. Select Billing & Payment.
  3. In the Payment Method section, select Set up automatic payments.
  4. Select Pre-authorized Credit Card in the drop-down menu, and then enter your payment information in the fields provided. It may take up to 1 full billing cycle for your first pre-authorized bill payment withdrawal. If you have a balance due on your account, make a one-time payment to avoid late payment fees.
  5. Select Continue then Update Payment Method.

Your payment details will be available in your MyRogers Payment History. It may take 1 business day for your payment history to update.

If your payment is declined, we'll send you an email so you can update your payment information. 

MyRogers App

  1. Open the MyRogers app and sign in.
  2. Tap the menu icon and select PAYMENT.
  3. Tap CHANGE PAYMENT METHOD.
  4. Select Pre-Authorized Credit Card, and then enter your payment information in the fields provided.
    It may take up to 1 full billing cycle for your first pre-authorized payments withdrawal. If you have a balance due on your account, you can make a one-time payment to avoid late payment fees.
  5. Tap SAVE PAYMENT METHOD.

Your payment details will be available in your MyRogers Payment History. It may take 1 business day for your payment history to update.

If your payment is declined, we'll send you an email and SMS so you can update your payment information.

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Pre-authorized payment schedules

For Rogers 12-digit account numbers:
Your pre-authorized payment withdrawal date will be on the 1st or the 15th of each month depending on the date that your account was set up.

For Rogers 9-digit account numbers:
Your pre-authorized payment withdrawal date may change monthly. You can verify the date by viewing your online bill through MyRogers. You will find the date under the heading My Bill at the top left-hand corner with a message “Thank you for pre-authorizing your payment. We’ll charge this amount to your credit card on or after MMM DD, YYYY.”

Have additional questions about payments? Review our Payment Support page for more information.

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Rogers Together With Shaw payment options

If you are a Rogers Together With Shaw customer, the quickest and easiest way to check your balance and make a payment on your account is through the MyRogers (Shaw) app. Payments via MyRogers (Shaw) (app or web) are instantly applied to your account. Download the MyRogers (Shaw) app for iOS or MyRogers (Shaw) app for Android devices.  

Make a payment with MyRogers (Shaw) 

Payments made with a credit card through MyRogers (Shaw) will be applied to your account immediately. 

To make a payment via MyRogers (Shaw): 

  1. Sign in to MyRogers (Shaw). 

  1. Select My Bills. 

  1. Choose Pay My Bill. Fill out your payment details. 

  1. Select Submit. 

You can also set up Automatic Payments through the My Bill section of MyRogers (Shaw).  

Make a payment with Pay without Signing In 

To pay without signing into MyRogers (Shaw), you can use the Pay without signing in feature: 

  1. Enter your Account Number and payment amount. 

  1. Enter your Credit Card information and select Continue. 

  1. Review your details and select Submit payment. 

Note: After signing into MyRogers (Shaw), your account number is displayed on the homepage under the Welcome greeting. You can also view your account number on the top left corner of your bill, under your name.

Make a payment via internet or telephone banking 

You can pay your bill through your own personal banking service. Depending on your bank, you may call or log in to your banking service to make a payment. Payments will be applied to your account in approximately 2-4 business days. Payment sent by bank will count as paid on time if the payment was sent on or before your bill’s due date.  

When making a payment, please make sure: 

  • Your account number is correct. You can find your account number at the top of your bill. 

  • The payee (who you're making a payment to) is correct. Different banks may show variations on the payee name, look for options like: 

  • Shaw Cablesystems G.P. 

  • Shaw Cable Systems LTD. 

  • Shaw Cable.   

Make a payment with our automated telephone service 

Payments made with a credit card will be applied to your account immediately. 

To make a payment via our automated telephone service:  

  1. Call 1-888-472-2222. 

  1. Choose your preferred language. 

  1. Follow the voice-automated prompts. 

Make a payment in-person at a financial institution 

Payments will be applied to your account within 4-7 business days. Payment sent by bank will count as paid on time if the payment was sent before your bill’s due date. 

You can pay your bill at any financial institution: 

  1. Bring your bill. 

  1. Make sure you have the correct account number 

  • You can find your account number at the top of your bill. 

  1. Make a payment to Shaw Cable. Your bank may show variations of payee names, such as: 

  • Shaw Cablesystems G.P., 

  • Shaw Cable Systems LTD, or 

  • Shaw Cable. 

 

 

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