There are a variety of channels including web chat, social, chat via the MyRogers (Shaw) app and phone that you can use to make or cancel an appointment with us.
Visit www.rogers.com/contactus to make or update your appointment.
How to verify, change, or cancel your appointment
Make an appointment via chat with MyRogers (Shaw) app
You can also use this option to make, change or cancel an appointment. The fastest way to contact us is via the MyRogers (Shaw) app. For appointment inquiries:
- Log into the MyRogers (Shaw) app
- Click the Chat option
- Type "I want to book an appointment"
Visit our MyRogers (Shaw) app page to learn more.
- If you are looking to update your services you can view our offers through our offer page found here: Rogers.com/offers
- You can also connect to an agent for topics like technical support, ordering new services, scheduling a move, billing and account support, and more! Support representatives are available every day from 7:00 a.m. until 10:00 p.m. PST.
For a list of all of our contact options, please visit our Contact Us page.