For the first seven (7) days following the installation if the Services, no emergency services will be dispatched in connection with the Services, except in response to a fire smoke sensor alarm (if applicable) or a panic or duress alarm. We expect that during the initial 7 days you will be familiarizing yourself with the system and you may trigger false alarms. If you want emergency services dispatched during the 7-day grace period, please call 1 888 578-1777 (outside of North America, call +1 416-572-4501).
Note: You can still connect with emergency services by dialing 9-1-1.