Understanding your Digital Phone Terminal

Your Home Phone service is delivered to your home through a Digital Phone Terminal. The DPT is the heart of your home's phone service and needs to be properly connected into your household wiring in order for it to be able to provide a reliable and functional Home Phone experience.

The lights on your Digital Phone Terminal are a simple way for the DPT to provide the necessary information concerning its active connection, the condition of its backup battery, and even if your phones are actively in use. Knowing whether or not a light is flashing or solid will allow you to better troubleshoot problems with your Home Phone service.

Motorola SBV5220 DPT

Here is a brief explanation of the function of each light on the Motorola SBV5220 Digital Phone Terminal and what is being indicated if the light is flashing or solid (on). Understanding the light sequence can help troubleshoot issues with your Motorola DPT.

Troubleshooting Tip: It is often a good idea to ensure that all cables are tight and properly connected to ensure that your home phone service is not impacted.

Motorola SBV5120 DPT

Here is a brief explanation of the function of each light on the Motorola SBV5120 Digital Phone Terminal and what is being indicated if the light is flashing or solid (on). Understanding the light sequence can help troubleshoot issues with your Motorola DPT.

Arris TM602 DPT

Here is a brief explanation of the function of each light on the Arris TM602 Digital Phone Terminal and what is being indicated if the light is flashing or solid (on). Understanding the light sequence can help troubleshoot issues with your Arris DPT.

Arris TM502 DPT

Here is a brief explanation of the function of each light on the Arris TM502 Digital Phone Terminal and what is being indicated if the light is flashing or solid (on). Understanding the light sequence can help troubleshoot issues with your Arris DPT.

Rogers Xfinity Gateway

Your Rogers Xfinity Gateway (formerly known as Fibre+ Gateway) will have a solid white light on the top when it's online. This is necessary for your phone service to work through the Gateway. If you are experiencing issues with your phone, check your Gateway to ensure that your power cord is tight and connected properly.

To learn more about the light sequence on the Rogers Xfinity Gateway, visit Equipment Info: Rogers Xfinity Gateway