Easy setup guide - Install your Xfinity Indoor Camera

Make sure you’ve installed the Rogers Xfinity app to get started. If you're a Rogers together with Shaw customer, download the Rogers Xfinity (Shaw) app.. Follow these steps to install your Xfinity Indoor Camera using the Xfinity HomeConnect app. We recommend pairing your camera before installing it on the wall.

Important:  Only pair 1 camera at a time.

What's Included?

Camera with power adaptor and screw/anchor

Remember to remove all plastic wrapping from your new equipment.

Xfinity Indoor Camera
Screw and anchor
Power adapter

How to activate and pair your Xfinity Indoor Camera

Before you install, you need to activate and pair your Xfinity Indoor Camera. Make sure you’ve installed the Xfinity HomeConnect app to get started.

From the Xfinity HomeConnect app main screen, select Home.
Select Add smart devices, then Xfinity Camera.
Select the camera you’d like to install.
Select Get started and follow the steps in the app to connect your camera.

Note: You can always schedule a pro-install by calling 1-888-764-3771 to schedule an appointment if you are uncomfortable completing the installation yourself.

How to install your Xfinity Indoor Camera

Not Mounted: 

If you’re placing your camera on a shelf or piece of furniture, then there's no need to mount it. Just plug it in and get started. Use the Xfinity HomeConnect app to view your camera stream.

Mounted:

Check that you can view the camera stream on the Xfinity HomeConnect app.
Mark and drill a hole to secure the camera to a flat surface. Use a 1/8” bit for pilot holes, if only using the included screw. Use a 1/4” bit if using the included anchor.
Mount the camera to the surface using the included screw (and anchor, if desired).
Use the app to view the camera stream and adjust the camera angle, if needed.

Interactive guides

To learn more about using your camera, check out our interactive step-by-step guides.