Amazon Prime Video on Ignite SmartStream

Learn how to open, sign in or sign up for the Amazon Prime Video app on Ignite SmartStream.

Opening the app

With a voice command

  1. Press and hold the Mic button on your Ignite SmartStream Voice Remote.
  2. Use a voice command like “Amazon Prime” or “Open Prime.”
  3. Release the Mic The app will open on your TV.

Without a voice command

  1. Press the Rogers button on your Voice Remote to open the SmartStream main menu.
  2. Select Apps or scroll to the Apps section at the bottom of the screen.
  3. Select Amazon Prime Video. The app will open on your TV.

Signing into Amazon Prime Video

  1. Open the Amazon Prime Video app on Ignite SmartStream.
  2. Select Sign in and start watching.
  3. On a web browser, visit primevideo.com/mytv as instructed on your TV screen.
  4. Sign in at com/mytv.
  5. Follow the instructions provided to finish signing into your account on Ignite SmartStream.

Don’t have an Amazon Prime account? 

You can still select “No thanks, start browsing” to check out what’s available on the platform. If you decide to sign up, see below for instructions to set up an account without leaving SmartStream.

Signing up for Amazon Prime Video

  1. Open the Amazon Prime Video app on Ignite SmartStream.
  2. Select Sign in and start watching.
  3. On a web browser, visit com/mytv as instructed on your TV screen.
  4. Select Create your Amazon account.
  5. Follow the instructions provided to create an Amazon Prime Video account.