How to pair the Voice Remote with Ignite SmartStream

Learn how to pair the Voice Remote to your Ignite SmartStream Box, TV and other devices.

Pair to your SmartStream Box

  1. On your Voice Remote, press and hold the Rogers and Info (i) buttons at the same time for 5 seconds. The remote light will change from red to green.
  2. Once the light is green, release the buttons. Instructions will appear on-screen.
  3. Follow the on-screen prompts, which should instruct you to enter a provided 3-digit pairing code. After a few moments, the following message will display: “Would you like to control your TV using your remote?”
  4. Select Not now.
  5. The Voice Remote is now paired to your Ignite SmartStream Box.

Pair to your TV

  1. Press the A button on your Voice Remote to open the SmartStream Settings menu.
  2. Select Remote Setup.
  3. Follow the on-screen instructions to pair the Voice Remote to your TV.

If the above method doesn’t work, try this:

  1. Make sure your TV is on.
  2. On your Voice Remote, press and hold the Rogers and Info (i) buttons at the same time for 5 seconds. The remote light will change from red to green.
  3. On your Voice Remote, enter 9-9-1. The light will flash green twice.
  4. Press the CH+ button multiple times until the TV turns off.
  5. Once the TV is off, press the Select button.
  6. The Voice Remote is now paired to your TV.

Pair to other devices

Got an AV receiver or sound bar? You can pair the Voice Remote to control these devices, too.

  1. Press the A button on your Voice Remote to open the SmartStream settings menu.
  2. Select Remote Setup.
  3. Follow the on-screen instructions to pair the Voice Remote to your device.