How to Reset your Hitron CGN2 Modem

support-reset-CGN2

Below are two different methods for resetting the Hitron CGN2 modem.

Using the modem’s Reset button

  1. Locate the Reset button on the back of the modem.support-factory-reset HitronCGN2
  2. Press and hold the Reset button for 10 seconds.
  3. After 10 seconds, release the button. The modem should restart and the lights will flash.
  4. One the modem is finished restarting and is online the settings will be back to default. At this stage you’ll need to set it up again manually or use Rogers Easy Connect.

Reset through the Admin interface

  1. Open a web browser and type 192.168.0.1 in the address bar and press Enter.
  2. Enter the following to access the modem settings:
    • Username: cusadmin
    • Password: password (or your current Wi-Fi password)
  3. Select Login.
    • If you’re unable to log in to the Admin interface, follow the ‘reset button’ method above to reset your modem.
  4. Select WAN/LAN.
  5. Select Backup.
  6. Select Factory to reset the modem.
  7. Once the modem is finished restarting and is online the settings will be back to default. At this stage you’ll need to set it up again manually or use Rogers Easy Connect.