With a voice command

  1. Press and hold the Mic button on your Voice Remote.
  2. Use a voice command like “Netflix” or “Open Netflix.”
  3. Release the Mic The app will open on your TV.

Without a voice command

  1. Press the Rogers button on your Voice Remote to open the SmartStream main menu.
  2. Select Apps.
  3. Select Netflix. The app will open on your TV.

Signing into Netflix

  1. Open the Netflix app on Ignite SmartStream.
  2. Select Sign in.
  3. Sign in using your regular Netflix credentials.
  4. Start streaming!

Don’t have a Netflix account? See below for instructions to set up an account without leaving SmartStream.

Signing up for Netflix

  1. Open the Netflix app on Ignite SmartStream.
  2. Select Join now.
  3. Follow the on-screen prompts to create a Netflix account.
  4. That’s it! Once your account is created, you can sign in and start streaming.

Note: By signing up for a Netflix account directly via Ignite SmartStream, you will be billed for your Netflix subscription with the rest of your Rogers services. Learn more about Netflix Rogers Billing here.

Locate my Netflix email address or username

If you subscribe to Netflix and forgot the email address or username associated with your Netflix account, you can retrieve it by accessing the Netflix app on your Ignite SmartStream box. Once you are in the Netflix app, choose a profile and click Get Help. Highlight the Member section, the email address listed is your username. If the Netflix app has since been logged out of, contact Netflix Help for assistance.