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Setting up parental controls in the NaviGate Companion app

If you have a Vantiva Cobra 5G Xtream Gateway, you can easily set up parental controls in the NaviGate Companion app to manage device access with Time-outs and block specific websites.

How to set up Time-outs

Time-outs let you restrict internet access for specific devices.

  1. In the bottom menu select Time-outs and then select +.
  2. Enter a name for your time-out and select Next.
  3. Select the device you want to set up a Time-out for and select Next.
  4. Select which days of the week you want to set up the time-out.
  5. Toggle the Entire day switch to on and select a start and end time and then select Ok.
  6. You can review your Time-out details. If you see a dot under one of the weekdays, it means a Time-out is active.

Time-outs you set on the website don’t sync to the Navigate Companion app.

You’ve successfully set up Time-outs for your device.

How to block websites

Set security levels and block websites.

  1. Select More in your menu and then select Security.
  2. Select a level of security (High, Medium or Low) and select Block specific websites on the network.
  3. Toggle Block specific websites on the network to on and select +.
  4. Select Add to add a new website.
    • Make sure you enter the entire URL of the website you want to block. For example, include “https://” at the beginning of the URL.
  5. If you need to Edit or Delete a website, select the 3 vertical dots.

You’ve successfully blocked a website.

Considerations to keep in mind

  • Parental Controls are intended to help prevent devices from accessing inappropriate online content; however, they are not guaranteed to block access to all inappropriate sites and applications. Practicing online safety is always recommended.
  • If a device has accessed inappropriate content prior to Parental Controls being applied, the content may be cached on the device and unable to be blocked until up to 24 hours later.