This article provides resources for setting up and troubleshooting Internet services on Microsoft products like Windows PCs and Xbox. You can also set up Shaw email and connect to WiFi on Surface Pro, Surface Book, and any computer running the Windows operating system.
How To: Use Internet services with Microsoft products
Visit Microsoft Support
As your device’s manufacturer, Microsoft offers the most up-to-date support information for whichever Windows computer, Xbox gaming console, or Microsoft Surface device you need specific help with.
Email setup on Microsoft devices
If you just got a new Microsoft computer or tablet, setting up email is one of the first things you’ll do.
- Visit the Microsoft support website.
- Select your device from the list.
- Follow the instructions to finish setting up email on your Microsoft device.
Email Settings
Select one of the options below to set up your email on your iPhone or IPad. If you are unsure of which option to use, please see: Which email setup method is right for me?
These are the (IMAP) email settings we recommend you use, when asked:
Account Type: IMAP
Username: Your email address without @shaw.ca
Password: Your email password
Email address: Your email address
Incoming Server Name: imap.shaw.ca
Incoming Server Security Type: SSL
Incoming Server Port: 993
Outgoing Server Name: mail.shaw.ca
Outgoing Server Security Type: TLS
Outgoing Server Port: 587
Domain: shaw.ca
To use POP3 incoming mail server, use these settings:
Incoming mail server and settings:
Incoming Mail Server: pop.shaw.ca
Server Type: POP
Security Type: None
Port: 110
Encrypted incoming mail server and settings:
Incoming Server: pop.shaw.ca
Server Type: POP
Security Type: SSL/TLS
Port: 995
If you’re setting up Exchange ActiveSync, use these settings:
Email address: Your email address
Domain: shaw.ca
Username: Your email address, without @shaw.ca
Password: Your email password
Exchange server: wm.shaw.ca
Use secure connection (SSL): Yes
Use client certificate: No